Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jocelyn murty

WAYNE

Summary

Professional in parts management with strong track record in inventory control, supplier relationship management, and process optimization. Adept at fostering team collaboration and ensuring efficient operations. Known for flexibility and reliability in addressing evolving needs. Skilled in logistics, procurement, and customer service, consistently delivering impactful results.

Overview

17
17
years of professional experience

Work History

Parts Manager

Handler Appliance
09.2021 - 01.2025
  • Rearranged parts department to better serve changing trends and keep workspaces organized.
  • Conducted regular audits on inventory levels, ensuring accuracy and preventing discrepancies between physical counts and system records.
  • Managed warranty claims efficiently by working closely with manufacturers to resolve issues promptly while minimizing financial losses to the company.
  • Increased efficiency in the parts department by implementing an improved inventory management system.
  • Monitored and evaluated supplier performance to maintain quality of parts.
  • Located new vendors with better costs per unit and set up favorable terms and pricing structures to reduce company expenses.
  • Identified areas of inefficiency within the department and developed targeted solutions to address these issues, resulting in cost savings and improved processes.

Waitress Supervisor

Brio Tuscan Grille
03.2018 - 01.2020
  • Managed table turnover rate effectively allowing for more guests served per shift.
  • Ensured timely delivery of food orders by closely monitoring kitchen processes and collaborating with chefs to resolve any issues efficiently.
  • Fostered a positive working environment by addressing employee conflicts promptly and fairly, promoting open communication between team members.
  • Increased overall dining experience by maintaining high standards of cleanliness and organization throughout the restaurant.
  • Contributed to revenue growth through effective management of guest reservations, seating arrangements, and special event bookings.

Store Manager

Starbucks
06.2008 - 04.2016
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.
  • Improved customer satisfaction through staff training in customer service and product knowledge.

Education

High School Diploma -

Wayne Hills High School
Wayne, NJ
06-2002

Skills

  • Customer service
  • Invoice processing
  • Inventory management
  • Ordering parts
  • Stock management
  • Inventory auditing

Timeline

Parts Manager

Handler Appliance
09.2021 - 01.2025

Waitress Supervisor

Brio Tuscan Grille
03.2018 - 01.2020

Store Manager

Starbucks
06.2008 - 04.2016

High School Diploma -

Wayne Hills High School

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