Jocelyn Ochoa
Chicago,IL
Summary
Professional housekeeper with strong standards and results-driven mindset. Proven track record in maintaining cleanliness, organization, and safety in various settings. Known for effective team collaboration, reliability, and adaptability to changing needs. Skilled in deep cleaning, inventory management, and customer service, with focus on delivering exceptional results.
Overview
3
3
years of professional experience
Work History
Home Care Provider
Acumen Fiscal Agent
San Antonio, TX
09.2022 - 07.2025
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
- Demonstrated a positive and outgoing attitude, enhancing patient and family interactions.
- Promoted a safe home environment for patients by identifying potential hazards and implementing necessary adjustments.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Implemented effective communication techniques to build rapport with clients and families.
Housekeeper
Great Wolf Lodge
Sandusky, OH
05.2022 - 09.2022
- Assisted in maintaining cleanliness and organization of guest rooms.
- Utilized cleaning tools and equipment safely and effectively.
- Learned proper sanitation methods to ensure hygiene standards.
- Adapted quickly to varying cleaning tasks and specifications.
- Maintained inventory of cleaning supplies for optimal stock levels.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
- Prioritized guest comfort through attentive service, responding swiftly to special requests or concerns.
- Changed bed linens and collected soiled linens for cleaning.
- Eradicated germs and reduced infection risk through expert bathroom and kitchen sanitation.
- Performed deep cleaning of VIP rooms to maintain an immaculate environment for special guests.
Education
Southwest High School
San Antonio, TXSkills
- Hardworking
- Professional and courteous
- Focused and detail-oriented
- Deep cleaning expertise
- Housekeeping
- Bathroom cleaning
- Bed making proficiency
- Sanitization techniques
- Restocking
Additional Information
CPR and first aid certified
Timeline
Home Care Provider
Acumen Fiscal Agent
09.2022 - 07.2025
Housekeeper
Great Wolf Lodge
05.2022 - 09.2022
Southwest High School