Jocelyn Rodriguez
Haltom City
Summary
Organized professional with superior work ethic and team player attitude. Known for performing tasks and job duties quickly and with minimal supervision. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
4035
4035
years of post-secondary education
Work History
Warehouse Worker
Amazon
Haslet
10.2023 - Current
- Operate warehouse equipment to move and organize inventory efficiently.
- Maintain cleanliness and safety standards throughout the warehouse environment.
- Collaborate with team members to ensure timely order fulfillment processes.
- Load and unload shipments accurately to meet delivery schedules.
- Use pallet jacks to move items to and from warehouse locations.
Sped Paraprofessional
Birdville Independent School District
North Richland Hills
02.2020 - 09.2022
- Provided feedback on student behavior.
- Created actionable plans.
- Supported health and safety throughout the school day.
- Developed practical life skills.
- Maintained class-wide learning progress.
- Contributed to the development of Behavior Intervention Plans (BIPs).
- Devised sensory-focused activities.
- Supported non-verbal students.
- Monitored and documented students' progress.
- Created autism-friendly visual aids and manipulatives.
Consumer Loan Specialist
OneMain Financial
Irving
04.2019 - 02.2020
- Achieved sales goals consistently by tenaciously pursuing new connections and loan opportunities.
- Maintained open communication with old clients to cement relationships, drive referrals and obtain repeat business.
- Completed loan contracts by explaining provisions to applicant, obtaining signatures and notarizations and collecting fees.
- Managed communications as central point of contact for entire lending process.
- Educated customers on terms and conditions of loans to provide clear understanding.
- Negotiated payment arrangements with customers and credit institutions to assist in repairing credit history.
- Evaluated loan applications to confirm financial status and credit worthiness.
Educational Assistant
Birdville Independent School District
Haltom City
03.2018 - 03.2019
- Prepared learning materials, helping teachers prepare for daily instruction.
- Supported student learning objectives through personalized and small group assistance.
- Oversaw students in classroom and common areas to monitor, enforce rules and support lead teacher.
- Assisted in maintaining engaging and respectful educational environment by promoting discipline and cooperation.
- Relieved classroom teacher during breaks and maintained order and structure in classroom.
- Reported on student progress, behavior and social skills to parents.
Call Center Representative
Co-op Solutions
Fort Worth
10.2017 - 03.2018
- Adhered to company policies and scripts to consistently achieve call-time and quality standards.
- Processed debit and credit card and electronic check payments.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Boosted customer service satisfaction ratings through consistent quality control.
- Attended telephone skills and program information training sessions to boost aptitude.
- Assisted customers by answering questions and responding to inquiries.
- Educated customers on company systems, form completion and access to services.
Education
Associate of Arts - Education
Tarrant County College District
Fort Worth, TXHigh School Diploma -
Trimble Technical High School
Fort Worth, TXSkills
- Organizational skills
- Multitasking in high-pressure situations
- Create lesson plans
- Plan activities
- Special education
- Skill building
- Conflict resolution techniques
- Group and individual instruction
- Documentation
Language
- English
- Spanish
Timeline
Warehouse Worker
Amazon
10.2023 - Current
Sped Paraprofessional
Birdville Independent School District
02.2020 - 09.2022
Consumer Loan Specialist
OneMain Financial
04.2019 - 02.2020
Educational Assistant
Birdville Independent School District
03.2018 - 03.2019
Call Center Representative
Co-op Solutions
10.2017 - 03.2018
Associate of Arts - Education
Tarrant County College District
High School Diploma -
Trimble Technical High School