Summary
Hardworking and passionate. Ready to help achieve company goals. Offering excellent communication and good judgment. Friendly and reliable cashier offering amazing customer service and workplace focus. Accurate in cash and card transactions with excellent multi-tasking aptitude. Willing to take on tasks to help organization's mission succeed. Pleasant, hardworking and reliable with great upselling skills. Experienced in working well under pressure and is a strong leader. Excellent work ethic overall.
Overview
3
3
years of professional experience
Work History
Coffee Shop Manager
Dunkin' Donuts
05.2022 - Current
- Prioritized safety and cleanliness.
- Managed cash and different forms of card transactions.
- Helped guests find exactly what they need, achieving complete customer satisfaction.
- Created a positive experience with guests guaranteeing their next visit.
- Trained new team members with positive reinforcement and respectful, encouraging coaching
- Upsold specialty items with beverages and food items increasing store sales.
- Motivated staff to perform at peak efficiency and quality.
Fast Food Worker
Weinerschnitzel
08.2021 - 05.2022
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Performed food preparation responsibilities to meet franchise standards for quantities, speed and packaging.
- Greeted guests promptly and took orders to keep flow of traffic moving.
- Accurately operated cash register to process customer payments.
Fast Food Worker
Tacos JJ
10.2020 - 05.2021
- Performed food preparation responsibilities to meet franchise standards for quantities, speed and packaging.
- Reduced customer wait times by quickly operating customer window and sales register.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
Education
High School Diploma -
06.2022
Skills
- Guest Satisfaction
- Spanish Fluency
- Customer Experience Management
- Upselling
- Stocking Supplies and Retail Products
- Display Maintenance
- Equipment and Store Cleaning
- Persuasive Sales
- Coordinating Orders
- Food Serving and Preparation
- Coffee and Tea Preparation
- Time Management
Languages
Spanish
Native or Bilingual
Timeline
Coffee Shop Manager - Dunkin' Donuts
05.2022 - Current
Fast Food Worker - Weinerschnitzel
08.2021 - 05.2022
Fast Food Worker - Tacos JJ
10.2020 - 05.2021
Mayfield High School - High School Diploma,