Jocelyn Holmes
Jacksonville,FL
Summary
Accomplished Owner/Operator at The Peach Cobbler Factory, adept in operations management and fostering team collaboration for enhanced efficiency. Excelled in implementing cost-control for profitability and trained staff in customer service best practices. Proven track record in personnel management and business planning, with a commitment to maintaining high-quality standards and achieving organizational goals.
Overview
13
13
years of professional experience
Work History
Owner/Operator
The Peach Cobbler Factory
10.2022 - 09.2024
- Implemented cost-control measures for increased profitability.
- Led strategic planning meetings to align team objectives with organizational goals.
- Trained staff in customer interaction best practices to improve service delivery.
- Fostered collaboration among team members for improved operational efficiency.
Dental Technician
1 Day Denture
03.2012 - 08.2020
- Continuously updated knowledge on new materials and techniques through professional development courses, ensuring provision of cutting-edge services to clients.
- Maintained high-quality standards for all completed work, resulting in increased client retention.
- Effectively managed time to prioritize and complete multiple cases simultaneously, allowing for consistent workflow and timely delivery of products.
- Tested completed appliances for functionality before shipping them to patients or dental offices.
- Troubleshot complex cases, identifying issues and recommending solutions for successful outcomes.
- Consistently met or exceeded turnaround time expectations, supporting dental practice schedules and patient satisfaction levels.
- Polished completed molds and prostheses and maintained high standards of final products for best-in-class care.
Education
Diploma -
Paul M Dorman High School
Spartanburg, SCSkills
- Operations management
- Documentation and reporting
- Hiring
- Business planning
- Staff training and development
- Personnel management
- Staffing
- Inventory management
- Payroll processing
- Operational reporting
- Budget development
- Recruiting and hiring
Timeline
Owner/Operator
The Peach Cobbler Factory
10.2022 - 09.2024
Dental Technician
1 Day Denture
03.2012 - 08.2020
Diploma -
Paul M Dorman High School
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