Summary
Work History
Education
Skills
Timeline
Generic

Jocelyn Pinell

Greer,SC

Summary

Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.

Work History

Retail Team Member

Panera Bread
10.2023 - Current
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Recommended complementary purchases to customers, increasing revenue.
  • Increased customer satisfaction by providing exceptional service and addressing customer concerns promptly.
  • Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
  • Improved store efficiency by maintaining clean and organized displays, ensuring quick location of products for customers.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Managed efficient cash register operations.
  • Promoted a positive shopping environment by engaging with customers genuinely and creating memorable experiences.
  • Collaborated with team members to meet daily sales goals, consistently exceeding targets throughout tenure.

Education

High School Diploma -

Connections Academy Home School
Greer, SC
05.2025

Skills

  • Customer Service
  • Organization
  • Goal-oriented mindset
  • Upselling strategies
  • Positive Customer Engagement
  • Store Opening and Closing
  • Inventory and Stocking
  • Safety and Cleanliness Standards
  • Customer Assistance
  • Honest and Dependable
  • Strong Communication and Interpersonal Skills
  • Payment Processing
  • Product Knowledge
  • Store Organization
  • Merchandise Recommendations
  • Decision-Making
  • Cash Handling
  • Reliable and Responsible
  • Team Cooperation
  • Reliability and punctuality
  • Attention to Detail
  • Creative Thinking
  • Basic Mathematics
  • Store maintenance
  • Cash Handling Accuracy

Timeline

Retail Team Member

Panera Bread
10.2023 - Current

High School Diploma -

Connections Academy Home School
Jocelyn Pinell