Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jocelyn Price

Saint Louis,MO

Summary

Dynamic and compassionate Home Health Aide at Steeples Home Health, skilled in personal care assistance and client relationship management. Enhanced patient well-being through emotional support and hygiene management, fostering independence and a positive outlook. Proven ability to maintain safety compliance while ensuring a clean, organized environment for optimal client happiness.

Overview

16
16
years of professional experience

Work History

Home Health Aide

Steeples home health
Saint Louis, MO
01.2022 - Current
  • Assisted with personal care activities, such as bathing, dressing and grooming.
  • Took initiative to ensure all tasks were completed efficiently within the designated time frame.
  • Provided companionship and monitored health condition of clients.
  • Provided emotional support and companionship to patients.
  • Helped clients stay happy and healthy by providing mental and emotional support.
  • Maintained clean and well-organized environment for client happiness and safety.
  • Cared for patients by assisting with personal hygiene tasks and completing basic household chores.
  • Improved patient outlook and daily living through compassionate care.
  • Assisted with client personal care needs to foster independence and well-being.

Service Trainer

LGIA Bunting
Saint Louis, MO
09.2016 - Current
  • Monitored the progress of trainees by providing feedback on job-related tasks.
  • Coached employees on proper use of equipment used in customer service roles.
  • Assessed performance of employees through surveys, interviews and observation techniques.
  • Encouraged open dialogue between different departments within the organization about ways to improve overall customer experience.
  • Provided guidance and support to new hires during their onboarding process.

Cashier

Lowes Home Improvment
Saint Louis, MO
12.2021 - 06.2023
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Performed other duties as assigned by management.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Ensured compliance with all safety regulations within the store environment.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Followed company security procedures for handling large sums of money.
  • Organized promotional displays or arrange merchandise on counters or tables to promote sales.
  • Issued receipts, refunds, credits or change due to customers.

Dispatcher Office Assistant

ERMC
Des Peres, MO
12.2009 - 12.2016
  • Processed invoices for payment from vendors supplying goods or services to the dispatch office.
  • Organized and maintained filing systems for documents related to the dispatch office.
  • Created daily logs of dispatched vehicles and personnel.
  • Assisted with training new hires on dispatcher procedures and protocols.
  • Coordinated meetings between dispatchers, drivers and supervisors regarding operational changes or updates.
  • Performed administrative duties such as photocopying, faxing documents and ordering supplies.
  • Monitored radio communications between drivers, supervisors and dispatchers.

Education

Some College (No Degree) - Communications

SLCC Florissant Valley
Saint Louis,MO

Associate of Arts - Communications

Ashford University
Online

Skills

  • Personal care assistance
  • Patient monitoring
  • Emotional support
  • Hygiene management
  • Safety compliance
  • Client relationship management

Timeline

Home Health Aide

Steeples home health
01.2022 - Current

Cashier

Lowes Home Improvment
12.2021 - 06.2023

Service Trainer

LGIA Bunting
09.2016 - Current

Dispatcher Office Assistant

ERMC
12.2009 - 12.2016

Some College (No Degree) - Communications

SLCC Florissant Valley

Associate of Arts - Communications

Ashford University