Dedicated Investigations Manager with a strong track record in managing complex investigations and ensuring compliance with legal standards. Skilled in training team members and developing investigation plans that drive effective communication and risk management.
Overview
8
8
years of professional experience
Work History
Internal Audit Investigations Manager
Cushman & Wakefield
Maitland, FL
06.2023 - Current
Managed complex investigations, ensuring compliance with company policies and legal standards.
Coordinated cross-functional teams to gather information and support effective investigations.
Developed investigation plans outlining objectives, timelines, and required resources.
Analyzed data and evidence to identify patterns and potential risks in operations.
Conducted interviews with stakeholders to obtain insights and clarify facts.
Prepared comprehensive reports summarizing findings and actionable recommendations for management.
Trained team members on investigation procedures and compliance best practices to enhance team capability.
Monitored industry trends to enhance investigation strategies and processes effectively.
Identified, investigated and resolved internal and external theft and fraud.
Maintained accurate records of all investigative activities including witness interviews, case notes, photographs, documents.
Facilitated communication between investigators from different departments or organizations working together on a joint case.
Advised senior management on legal matters related to investigations.
Regional Property Manager
Orion Property Group, LLC
Overland Park, KS
08.2018 - 05.2023
Managed daily operations of multiple residential properties across the region.
Implemented leasing strategies to enhance occupancy rates in various properties.
Coordinated tenant relations, addressing inquiries and concerns to enhance tenant satisfaction.
Conducted regular property inspections to ensure compliance with safety standards.
Oversaw property maintenance schedules and ensured timely completion of repairs.
Developed and maintained property management budgets, ensuring effective allocation of resources.
Created and implemented annual budget for each property in the region.
Trained and supervised staff to uphold service quality across all locations.
Utilized property management software for efficient record-keeping and reporting tasks.
Analyzed performance data from various sources to develop strategies for improving services provided by the company.
Performed rent collection duties, including issuing late notices and initiating eviction proceedings.
Implemented policies and procedures that balanced owner and investor interests while fostering positive tenant relationships.
Monitored tenant compliance with lease terms and regulations.
Maintained accurate records of all financial transactions related to property management activities.
Provided guidance and support to onsite personnel regarding best practices in leasing, marketing, customer service.
Established relationships with vendors who could provide goods and services at competitive prices.
Organized special events such as open houses or informational seminars for potential renters.
Ensured that all legal requirements pertaining to property management were up-to-date and followed.
Team Lead Investigations/Fraud Management/External Relations – Internal Audit Division (IAD) at Tatum Bank LimitedTeam Lead Investigations/Fraud Management/External Relations – Internal Audit Division (IAD) at Tatum Bank Limited