Jocelyn Ramos
Littleton,CO
Summary
Hardworking and passionate job seeker, Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
Work History
Volunteer
First Judicial District Probation
100 Jefferson County Pkwy, Golden, Co 80401
08.2023 - Current
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Conducting of intake appointments.
- Regular check-ins with clients.
- Implementing incentives & Sanctions
- Implementation of Assessments
- DPO learning work flow and case management for probation supervision.
- Handle emergency or crisis situations.
Manager
La Comarca Neveria
924 S Sheridan Blvd Denver Co. 80226
08.2017 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Provide many forms of customer service on the daily.
- Work cashier.
- Collect money for customers transactions.
- Maintained clean, organized work area.
- Promoted the business and offered positive customer service.
- greeted guest's pleasantly answering flavor,allergen concern.
Mentor Volunteer
Wheat Ridge Highschool
9505 W 32nd Ave, Wheat Ridge, CO
08.2015 - 05.2016
- Provided guidance and support to participants to promote memorable experiences.
- Answered visitor questions and shared details about special programs and experiences.
- Coordinated team-building group activities to promote socialization.
- Led group discussions and activities to meet different community needs.
- Provided positive role modeling for youngsters through dress and personal behavior.
Developmental Disabilities Volunteer
Kepner Middle School
911 S Hazel Ct, Denver, CO
08.2011 - 05.2013
- Assisted struggling students to maintain progress levels by designing individualized lesson plans focused on areas for improvement.
- Maintained accurate records of student progress and attendance.
- Provided emotional support to students and families.
Education
High School Diploma -
Wheat Ridge High School
9505 W 32nd Ave, Wheat Ridge Co05.2016
Skills
- Verbal and Written Communication
- Resource Coordination
- Event Planning
- Volunteer Recruitment
- Bilingual ( Spanish & English )
- Document Management
- Phone Inquiries
- Records Preparation
- Public Speaking
- Customer service
- Multi-Line Telephone Systems
- Bank Deposits
- Microsoft Office
- Scheduling Appointments
- Church Volunteering
- Youth Mentor Volunteer
References
- Adilene
303-667-0923
- Lizeth Sanchez
720-603-7115
- Mary Barrales
720-275-7239
- Lily Galvan
720-243-2029
- Gonzalo Sanchez
303-669-7770
- Christopher Rodriguez
720-697-4024
- Angel Carreon
303-327-0072
- Chett R
303-888-8220
Timeline
Volunteer
First Judicial District Probation
08.2023 - Current
Manager
La Comarca Neveria
08.2017 - Current
Mentor Volunteer
Wheat Ridge Highschool
08.2015 - 05.2016
Developmental Disabilities Volunteer
Kepner Middle School
08.2011 - 05.2013
High School Diploma -
Wheat Ridge High School