Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Jocelyn Ramos

Littleton,CO

Summary

Hardworking and passionate job seeker, Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

12
12
years of professional experience

Work History

Volunteer

First Judicial District Probation
08.2023 - Current
  • Assisted with special events and programs.
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Used strong interpersonal communication skills to convey information to others.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Conducting of intake appointments.
  • Regular check-ins with clients.
  • Implementing incentives & Sanctions
  • Implementation of Assessments
  • DPO learning work flow and case management for probation supervision.
  • Handle emergency or crisis situations.

Manager

La Comarca Neveria
08.2017 - Current
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Provide many forms of customer service on the daily.
  • Work cashier.
  • Collect money for customers transactions.
  • Maintained clean, organized work area.
  • Promoted the business and offered positive customer service.
  • greeted guest's pleasantly answering flavor,allergen concern.

Mentor Volunteer

Wheat Ridge Highschool
08.2015 - 05.2016
  • Provided guidance and support to participants to promote memorable experiences.
  • Answered visitor questions and shared details about special programs and experiences.
  • Coordinated team-building group activities to promote socialization.
  • Led group discussions and activities to meet different community needs.
  • Provided positive role modeling for youngsters through dress and personal behavior.

Developmental Disabilities Volunteer

Kepner Middle School
08.2011 - 05.2013
  • Assisted struggling students to maintain progress levels by designing individualized lesson plans focused on areas for improvement.
  • Maintained accurate records of student progress and attendance.
  • Provided emotional support to students and families.

Education

High School Diploma -

Wheat Ridge High School
9505 W 32nd Ave, Wheat Ridge Co
05.2016

Skills

  • Verbal and Written Communication
  • Resource Coordination
  • Event Planning
  • Volunteer Recruitment
  • Bilingual ( Spanish & English )
  • Document Management
  • Phone Inquiries
  • Records Preparation
  • Public Speaking
  • Customer service
  • Multi-Line Telephone Systems
  • Bank Deposits
  • Microsoft Office
  • Scheduling Appointments
  • Church Volunteering
  • Youth Mentor Volunteer

References

  • Adilene

303-667-0923

  • Lizeth Sanchez

720-603-7115

  • Mary Barrales

720-275-7239

  • Lily Galvan

720-243-2029

  • Gonzalo Sanchez

303-669-7770

  • Christopher Rodriguez

720-697-4024

  • Angel Carreon

303-327-0072

  • Chett R

303-888-8220

Timeline

Volunteer

First Judicial District Probation
08.2023 - Current

Manager

La Comarca Neveria
08.2017 - Current

Mentor Volunteer

Wheat Ridge Highschool
08.2015 - 05.2016

Developmental Disabilities Volunteer

Kepner Middle School
08.2011 - 05.2013

High School Diploma -

Wheat Ridge High School

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Jocelyn Ramos