- Enjoy hobbies that combine physical activity with outdoor exploration
- Crafting and DIY Projects
- Cooking
- Reading
- Animal Care
- Watching Movies and TV Shows
- Camping
Jocelyn Ramos
Slatington,PA
Summary
Compassionate Nurse with proven success at Lehigh Valley Hospital, enhancing patient outcomes through effective medication administration and vital signs monitoring. Demonstrates strong clinical judgment and excels in collaborative care, ensuring quality delivery and patient satisfaction. Skilled in wound care and committed to maintaining HIPAA compliance in all interactions.
Overview
11
11
years of professional experience
Work History
Licensed Practical Nurse
Lehigh Valley Hospital and Health Network
10.2022 - Current
- Improved patient outcomes by administering medications, monitoring vital signs, and documenting relevant information.
- Cared for wounds, provided treatments, and assisted with procedures.
- Assisted with admissions, appointments, transfers, and discharges.
- Collaborated with interdisciplinary healthcare teams to ensure continuous quality improvement in patient care delivery.
- Demonstrated excellent technical skills in wound dressing changes, IV therapy administration, catheter insertion, and other routine nursing procedures.
- Managed patient care through closely monitoring respiration, blood pressure, and blood glucose levels.
- Managed time-sensitive tasks effectively under pressure while maintaining composure during critical situations or emergencies.
- Obtained patient vital signs and input/output measurements from inpatients.
- Facilitated efficient communication between patients, families, and healthcare providers to promote continuity of care across settings.
Hotel Front Desk Supervisor
IHG Hotels & Resorts
01.2018 - 10.2022
- Organized staff schedules according to anticipated occupancy levels, minimizing overtime costs while maintaining adequate staffing levels at all times.
- Collaborated with housekeeping and maintenance teams to ensure timely completion of tasks and room readiness.
- Maintained a professional and presentable front desk area, ensuring guests were greeted with a clean and welcoming environment upon arrival.
- Streamlined check-in and check-out processes for increased efficiency and guest satisfaction.
- Enhanced guest satisfaction by managing front desk operations and providing exceptional customer service.
- Handled escalated guest complaints professionally, working towards resolution while maintaining composure under pressure.
- Resolved guest issues promptly, ensuring a positive experience for all hotel patrons.
- Monitored occupancy levels, adjusting room rates as needed to maximize revenue potential.
Cashier
Walgreens
01.2017 - 01.2018
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
Dietary Aide
Sodexo USA
02.2015 - 01.2017
- Kept all kitchen areas clean, tidy and free of hazards.
- Served meals to residents in accordance with established schedules and dietary procedures.
- Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
- Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
- Enhanced kitchen efficiency by maintaining a clean and organized workspace, ensuring timely meal production and delivery.
- Followed all food safety regulations while preparing meals for patients.
- Cleared tables and removed dishes, trays, and utensils from dining room to dishwashing area.
- Added food items, beverages, and utensils to trays and immediately delivered to correct rooms.
Education
Nursing
Lehigh Carbon Community College
Schnecksville, PA08-2025
High School Diploma -
William Allen High School
Allentown, PA06-2016
Skills
- Medication administration
- Direct patient care
- Vital signs monitoring
- HIPAA compliance
- Wound care
- Compassionate care
- Geriatric care
- Vital signs
- Clinical judgment
- Patient care
- Medication dispensing
- Diabetes management
Interests
Timeline
Licensed Practical Nurse
Lehigh Valley Hospital and Health Network
10.2022 - Current
Hotel Front Desk Supervisor
IHG Hotels & Resorts
01.2018 - 10.2022
Cashier
Walgreens
01.2017 - 01.2018
Dietary Aide
Sodexo USA
02.2015 - 01.2017
Nursing
Lehigh Carbon Community College
High School Diploma -
William Allen High School
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