Jocelyn Riggs
Colorado Springs,CO
Summary
Detailed Motor Vehicle Technician with 3 years of experience preparing and processing title documents to transfer ownership. Expertise in checking documents for completeness, preparing routine reports and maintaining electronic and paper records. Resourceful and competent individual knowledgeable in DRIVES. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
Work History
Motor Vehicle Technician
El Paso County Clerk And Recorder
07.2021 - Current
- · 2-year Counter trainer experience and assisting with training classes
- · 2-year being cross trained in Accounting
- · Successfully completing opening and closing tasks including maintaining the 24/7 kiosk and end of day counts
- · Assisting in the inputting and filing of Copart
- · Assists in monthly MVS stats
- · Assisting in the back office functions including courtesy desk and dealer desk ( DFR & Dupes, assisting dealers
- 3 years in Assisting customers with complex title issues, providing guidance on necessary steps to resolve problems.
- Ensured accuracy in documentation through careful verification of legal signatures, titles, and other records.
- Promoted compliance with state regulations by keeping current on legislative changes affecting DMV procedures.
Grocery Manager
Sprouts Farmers Market
04.2015 - 07.2021
Delegated tasks and duties to grocery staff and clearly communicated timeframes for completion.
Enhanced store presentation through regular merchandising updates and innovative display techniques.
Coordinated with other departments for smooth cross-functional collaboration, enhancing overall store performance.
Conducted regular performance evaluations to identify areas for improvement within the team.
Reviewed inventory levels and placed orders for products and merchandise for restocking purposes.
Boosted employee morale by fostering a positive work environment and providing regular feedback.
Enhanced communication between patrons and team members to cultivate upbeat, team-oriented culture.
Management
Natural Grocers
01.2012 - 04.2015
- Acting store manager during unexpected loss of staff
- Worked collaboratively and managed deadlines through project management.
- Gained hands-on experience with industry tools such as content management systems, image editing software, and project management platforms.
- Played an instrumental role in preparing detailed reports for senior management regarding portfolio performance, risk management, and market analysis.
- Kept management updated with regular status reports.
- Supported store management with inventory management tasks, ensuring adequate stock levels at all times.
Education
High School Diploma -
Doherty High School
Colorado Springs, COAssociate of Applied Science - Paramedic
Pikes Peak Community College
Colorado Springs, COSkills
Proficient knowledge of Motor Vheicle transactions as a counter technician and counter trainer
The ability to navigate DRIVES to find solutions for myself and my peers in difficult transactions
Confident in communicating effectively and in a manner that helps my peers understand better
Excellent attention to detail
Consistently producing high quality work
Commendable leader, my peers my peers come to for mentoring and guidance
Assisting in reversals, redo, and redirections
Assisting in specialist duties such as inventory, overrides, and title corrections
Personal Statement
My goal is to continue developing and growing my skills to further my career within in the Clerk and Recorder.
Timeline
Motor Vehicle Technician
El Paso County Clerk And Recorder
07.2021 - Current
Grocery Manager
Sprouts Farmers Market
04.2015 - 07.2021
Management
Natural Grocers
01.2012 - 04.2015
High School Diploma -
Doherty High School
Associate of Applied Science - Paramedic
Pikes Peak Community College