Jocelyn Rivera
Phoenix,WV
Summary
Adept at delivering exceptional customer service and hospitality, I honed my skills at Native Grill & Wings, mastering multitasking and guest engagement. My strong work ethic and team collaboration, coupled with proficiency in cash handling, drove significant service quality improvements.
Overview
5
5
years of professional experience
Work History
Server
Native Grill & Wings
11.2021 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Cashier
Safeway
07.2019 - 10.2021
- Greeted customers entering store and responded promptly to customer needs.
- Performed cash, card, and check transactions to complete customer purchases.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
Education
Bachelor of Arts - Elementary Education
Arizona State University
Tempe, AZ04-2026
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Hospitality service expertise
- Memory retention
- Team collaboration
Timeline
Server
Native Grill & Wings
11.2021 - Current
Cashier
Safeway
07.2019 - 10.2021
Bachelor of Arts - Elementary Education
Arizona State University
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