Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jocelyn Rosario

Jacksonville,NC

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

4
4
years of professional experience

Work History

Data Systems Administrator

United States Marine Corps
03.2021 - Current
  • Knowledge in Linux, Microsoft, and Unix
  • Performance monitoring, client/server configuration, voice and video services, storage administration, virtualization, collaborative tools, and troubleshooting of hardware/software.
  • Conducted tests to identify issues and make necessary modifications.
  • Installed and configured middleware in Linux and Windows environments.
  • Developed and implemented effective lesson plans to cover necessary material.
  • Identified training needs and planned classes accordingly.
  • Acted as training subject matter expert and provided extensive technical support to different departments.
  • Adjusted instructional strategies according to student needs and understanding of material.
  • Trained and licensed 40 employees to enhance success in field operations.
  • Maintained health, welfare and combat readiness of personnel within platoon.
  • Served as principal advisor to First Sergeant and Commander.
  • Enforced technical and tactical training standards to accomplish unit mission objectives.
  • Handled administrative requirements, maintained records and submitted operational reports.
  • Ordered, unloaded, sorted and tracked supplies and equipment needed for unit activities.
  • Maintained office supplies and equipment, handled ordering and scheduled maintenance.
  • Assisted office staff with wide array of tasks and projects.
  • Corrected and revised Excel spreadsheets, tables, charts and graphs.
  • Input data into spreadsheets and databases.
  • Reviewed files, records and other documents to obtain information to respond to requests.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Edited and proofread documents for accuracy and completeness.
  • Created and maintained detailed records of all office activities.
  • Assisted with onboarding of new employees.
  • Purchased and maintained office supplies.

Crew Member

Little Caesars
10.2020 - 02.2021
  • Took orders, prepared meals, and collected payments.
  • Trained new team members on procedures, customer service, and sales techniques.
  • Prepared products following restaurant, health, and safety standards and procedures.
  • Escalated problems or complaints to relevant supervisor or manager for resolution.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Worked well with teammates and accepted coaching from management team.
  • Provided excellent customer service by greeting customers and meeting quality expectations.

Nanny

Private Individual
02.2020 - 10.2020
  • Prepared meals and snacks for children based on dietary guidelines.
  • Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
  • Engaged with children on age-appropriate level.
  • Built positive and nurturing environments to support child social and emotional growth.
  • Supported children in play activities, meals, and snacks, hygiene and socialization.

Outlet / Sales Associate

Bealls Outlet
12.2019 - 01.2020
  • Provided the best possible service to our customers on the selling floor resulting in repeat customers and increased sales
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.

Education

High School Diploma -

Mariner High School

Skills

  • Proactive Intervention
  • Efficient Service
  • Component Replacements
  • Customer Retention
  • Data Accuracy
  • Leadership Strengths
  • Corrective Actions
  • Morale Improvements
  • Office Connections
  • Company Organization
  • PowerPoint Presentations
  • Improve Job Skills
  • Individualized Instruction

Timeline

Data Systems Administrator

United States Marine Corps
03.2021 - Current

Crew Member

Little Caesars
10.2020 - 02.2021

Nanny

Private Individual
02.2020 - 10.2020

Outlet / Sales Associate

Bealls Outlet
12.2019 - 01.2020

High School Diploma -

Mariner High School
Jocelyn Rosario