Summary
Overview
Work History
Education
Skills
Timeline
Generic
Jocelyn Rowe

Jocelyn Rowe

Henrico,VA

Summary

Proven track record in enhancing operational efficiency at Genworth Financial through meticulous data management and confidentiality adherence. Skilled in childcare and home maintenance, demonstrating empathy and strong organizational skills. Elevated customer satisfaction by mentoring staff and streamlining processes, showcasing a commitment to excellence and a results-driven approach.

Overview

28
28
years of professional experience

Work History

Domestic Helper

CCL Domestic Helper Plus
06.1993 - 04.2017
  • Assisted in meal planning and preparation, ensuring nutritious meals were served daily.
  • Managed laundry services, including washing, drying, folding, and ironing clothing items.
  • Performed light cleaning duties such as dusting, vacuuming, and wiping down bathrooms.
  • Maintained a clean, safe, and organized home environment for family members.

Clerical Associate

Genworth Financial
02.1999 - 03.2005
  • Ensured accurate data entry and maintained up-to-date records for improved operational efficiency.
  • Maintained strict confidentiality when handling sensitive information, ensuring compliance with company policies.
  • Managed daily office tasks such as answering phones, scheduling appointments, and maintaining inventory levels to ensure smooth operations.
  • Developed correspondence letters, memos, and emails.

Head Cashier

Via System Technology/ Aramark
01.1989 - 11.1999
  • Maintained a clean and organized work area, contributing to a pleasant shopping environment for customers.
  • Mentored new cashiers, providing comprehensive training that resulted in increased productivity.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled escalated customer concerns with professionalism and empathy, working diligently toward satisfactory resolutions.

Education

Standard Diploma -

Huguenot High School
7945 Foresthill Ave Richmond,Va 23225
06.1988

Skills

  • Childcare experience
  • Home maintenance
  • Grocery shopping
  • Elderly Care

Timeline

Clerical Associate

Genworth Financial
02.1999 - 03.2005

Domestic Helper

CCL Domestic Helper Plus
06.1993 - 04.2017

Head Cashier

Via System Technology/ Aramark
01.1989 - 11.1999

Standard Diploma -

Huguenot High School

Similar Profiles

CREATE PROFILE
Jocelyn Rowe