Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Jocelyn Rowse

Las Cruces,NM

Summary

Positive high-energy professional with an adaptable and resilient mindset. Highly motivated individual used to working in busy, fast past settings.

Overview

11
11
years of professional experience

Work History

Senior Account Executive, Inside Sales

Angie's List
Remote , NM
07.2022 - Current
  • Responded promptly to customer inquiries, complaints, and requests for information.
  • Graduated from Leadership Development Program and Executive Coaching, while leading my team in FTE.
  • Educated contractors on products and services while identifying suitable marketing solutions.
  • Supported manager with daily tasks, including team-building exercises, running huddles, and coaching sessions.

Life Insurance Agent

Family First Life
Las Cruces, NM
07.2021 - 07.2022
  • Sold life insurance policies via telephone, achieving high conversion rates.
  • Assisted agents with underwriting to expedite policy approvals.
  • Developed comparative documents of products and prices to facilitate quick quote preparation.

Medical Scribe/Administrative Assistant

Aquity Solutions
Las Cruces, NM
07.2018 - 06.2021
  • Maintained understanding of all active patients in order to facilitate workflow. Following clinicians throughout shift in high-volume, busy environments.
  • Reviewed and abstracted relevant clinical data from electronic medical records to select appropriate code for procedures.
  • Input details about patient histories, physical examinations, medications and other information into physical or electronic charts.

Restaurant Manager

Buckhorn LLC
Pinos Altos, NM
08.2014 - 06.2019
  • Updated computer systems to streamline operational efficiency.
  • Trained and hired front-of-house staff on policies, procedures, and communication skills.
  • Managed bi-weekly payroll, revenue projections, and fulfillment of weekly orders.
  • Oversaw social media accounts to effectively promote the restaurant.

Education

Bachelor of Science - Chemistry/ Psychology

Western New Mexico University
Silver City, NM
05.2017

Skills

  • Insurance sales strategy
  • Organizational skills
  • Client follow-up
  • Customer retention
  • Team training and development
  • Cross-selling and upselling
  • Recordkeeping and bookkeeping
  • Proficient in Microsoft programs
  • Collaborative team player
  • Strong work ethic
  • Deadline-oriented
  • Effective written communication
  • Planning expertise
  • HIPAA compliance
  • Process optimization

References

  • Thomas Bock (575) 590-1168 Previous employer
  • Kurt Harala (575) 313-9343 Previous employer

Timeline

Senior Account Executive, Inside Sales

Angie's List
07.2022 - Current

Life Insurance Agent

Family First Life
07.2021 - 07.2022

Medical Scribe/Administrative Assistant

Aquity Solutions
07.2018 - 06.2021

Restaurant Manager

Buckhorn LLC
08.2014 - 06.2019

Bachelor of Science - Chemistry/ Psychology

Western New Mexico University

Similar Profiles

CREATE PROFILE