Jocelyn Cabello Lara
23924 W Papago St,AZ
Summary
Organized, client-focused professional with 4+ years of experience in veterinary reception, tax office support, and school-based assistance. Skilled in scheduling, records management, billing support, and clear telephone communication. Trusted to keep busy front desks efficient, accurate, and welcoming.
Overview
1
1
Language
1
1
Certification
6
6
years of professional experience
Work History
Elementary School Paraprofessional
Inca Elementary
Buckeye, Arizona
09.2026 - Current
- Coordinated IEP implementation support for students, ensuring alignment with teacher and administrator goals.
- Collaborated with teachers and school staff to implement instructional strategies and monitor student progress.
- Supported students' academic, behavioral, and emotional needs, fostering a positive learning environment.
- Oversee small-group supervision during instructional periods to support classroom flow.
- Maintain compliance with classroom safety regulations and established procedures.
Veterinary Receptionist
Stayton Veterinary Hospital
Stayton, Oregon
06.2022 - 07.2026
- Welcomed clients and pets at Stayton Veterinary front desk with courteous service.
- Answered phones and directed calls for urgent and routine veterinary needs.
- Provided accurate pet care guidance and clarified veterinarian-prescribed medication instructions to enhance client understanding.
- Supported technicians with exam room setup and patient intake.
- Prepared exam rooms and assisted technicians with patient intake and transition to care.
- Coordinated front desk client intake and pet check-in to maintain professional first impressions.
- Set appointments and managed daily hospital calendars to support smooth patient flow.
- Managed appointment scheduling and daily calendar flow to support efficient hospital operations.
- Streamlined front desk operations to enhance client service and facilitate efficient patient flow.
- Maintained efficient appointment and calendar management for smoother hospital operations.
- Managed phone communications to ensure urgent and routine veterinary requests were addressed promptly.
- Collected patient details and kept medical records accurate and current.
- Kept patient records and intake details accurate to support reliable medical documentation.
- Assisted veterinarians with scheduling and maintenance of patient files.
- Supported veterinarians with scheduling, file maintenance, and day-to-day administrative needs.
- Processed invoices and received payments through veterinary billing systems.
- Supported billing accuracy by processing invoices and payments through veterinary systems.
- Strengthened client understanding by answering questions about pet care and prescribed medications.
- Promoted safe animal handling by following required protocols across facility activities.
- Followed safety protocols while handling animals throughout facility.
- Assisted in organizing provider schedules to enhance clinic efficiency. and patient files through consistent administrative support.
- Promoted safe animal handling by following required protocols across facility activities.
seasonal tax reception
H&R Blocks
Stayton, Oregon
01.2021 - 05.2021
- Managed front desk operations by scheduling and confirming client appointments.
- Resolved customer issues through knowledgeable, customer-focused service, enhancing overall satisfaction.
- Supported client requests with clear answers, contributing to higher service quality.
- Completed daily responsibilities with accuracy and efficiency to maintain smooth operations.
- Collaborated with diverse team members to achieve shared goals and address product and service concerns.
Education
High School Diploma -
North Salem High School
Salem, OR08-2020
Skills
- IEP assistance and behavior support strategies
- Support for special education needs
- Classroom supervision
- Supervision in classroom settings
- Client appointment management
- Front desk management
- Telephone communication
- Records management
- Administrative organization and support
- Bilingual capabilities
Languages
Spanish
Professional
Certification
- phlebotomy
- Crisis Prevention and de-escalation (CPI)
Timeline
Elementary School Paraprofessional
Inca Elementary
09.2026 - Current
Veterinary Receptionist
Stayton Veterinary Hospital
06.2022 - 07.2026
seasonal tax reception
H&R Blocks
01.2021 - 05.2021
High School Diploma -
North Salem High School