Jocelyn Sanchez
Laredo,TX
Summary
Offering positive attitude and excellent communication skills, eager to learn and develop in customer service environment. Brings quick learning ability and adaptability to new technologies and processes. Ready to use and develop my customer service and problem-solving skills in Desired Position role.
Overview
8
8
years of professional experience
Work History
Home Care Provider
Superior Care Home Health
Laredo, TX
09.2022 - 12.2022
- Assisted clients with daily living activities to enhance comfort and independence.
- Developed strong relationships with clients to foster trust and improve care quality.
- Maintained accurate records of client progress and care provided for effective communication.
- Implemented safety protocols to ensure a secure environment for clients and caregivers.
Sales Associate
Cricket Wireless
Laredo, TX
10.2019 - 10.2020
- Assisted customers with product selection and service inquiries to enhance satisfaction.
- Executed sales transactions accurately, ensuring seamless customer experiences.
- Maintained inventory levels by organizing stock and conducting regular audits.
- Collaborated with team members to achieve daily sales goals and improve performance.
Casino Cashier
Fu Dao Lee
Laredo, TX
11.2016 - 08.2019
- Processed cash transactions accurately and efficiently, ensuring compliance with gaming regulations.
- Assisted customers with inquiries, providing exceptional service to enhance guest experience.
- Collaborated with team members to streamline cash handling procedures, improving operational efficiency.
- Conducted regular audits of cash drawers, ensuring accountability and accuracy in financial reporting.
- Demonstrated flexibility by adapting quickly to changes in shift assignments or job duties as needed.
Waitress
La Laguna Mariscos and Sushi
Laredo, TX
08.2016 - 11.2016
- Delivered exceptional customer service in fast-paced environment.
- Managed multiple tables, ensuring timely order delivery and guest satisfaction.
- Resolved customer complaints effectively, enhancing overall dining experience.
- Maintained cleanliness and organization of dining area, promoting welcoming atmosphere.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
Sandwich Artist
Quiznos Subs
Laredo, TX
06.2016 - 08.2016
- Prepared high-quality sandwiches by following standardized recipes and maintaining consistency in ingredient portions.
- Ensured food safety and sanitation standards were met, contributing to a clean and organized workspace.
- Collaborated with team members to streamline sandwich assembly processes, enhancing overall efficiency during peak hours.
- Kept workplace clean and organized in line with restaurant policies.
Sales Associate
La Fabrica Electronics
Laredo
04.2015 - 06.2015
- Demonstrated product features effectively to educate customers and drive sales.
- Implemented promotional strategies to attract new customers and retain existing ones.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Solved customer challenges by offering relevant products and services.
Education
Laredo Community College
Laredo, TXGateway Academy
Laredo, TX2016
Skills
- Patient care
- Compassionate caregiving
- Meal preparation
- Housekeeping
- Relationship building
- State Driver's license
- Customer service
- Teamwork and collaboration
Languages
Spanish
Native or Bilingual
English
Limited Working
Timeline
Home Care Provider
Superior Care Home Health
09.2022 - 12.2022
Sales Associate
Cricket Wireless
10.2019 - 10.2020
Casino Cashier
Fu Dao Lee
11.2016 - 08.2019
Waitress
La Laguna Mariscos and Sushi
08.2016 - 11.2016
Sandwich Artist
Quiznos Subs
06.2016 - 08.2016
Sales Associate
La Fabrica Electronics
04.2015 - 06.2015
Laredo Community College
Gateway Academy