Jocelyn Savage

Work History

Modio Health

11.2020 - Current

Ensured that all client data is adequately, accurately, and confidentiality managed and maintained within the platform and its associated databases
Handled customization based on individual client needs
Trained clients for OneView, Docusign, and overall forms process best practices
As well as, relaying and understanding client needs
Created guides for best practices and special projects
Discern when customization is needed based on individual client needs and is critical to the client’s successful adaptation and optimization of the platform
Maintain logs of activities and completed work
Work as part of a project team to coordinate database development and determine project scope and limitations
Gather and organize information on problems or procedures
Knowledge of healthcare terminology as it pertains to credentialing
Proficient in OneView, Jira, Microsoft Excel, Google Drive, Slack, and Dropbox
Data Management
Optimized quality of data by developing and continuously improving data collection and automated upload strategies.
Validated incoming data against quality standards to eliminate irrelevant or unusable information.

RLS Professional Services, LLC

01.2016 - 07.2020

Operated office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers
Maintain knowledge of tax code changes, and of accounting procedures and theory to properly evaluate financial information
Contact taxpayers by mail or telephone to address discrepancies and to request supporting documentation
Confer with taxpayers or their representatives to discuss the issues, laws, and regulations involved in returns, and to resolve problems with returns
Maintained and updated the filing, inventory, mailing, and database systems; either manually or using a computer
Managed the computing, recording, and proofreading of data and other information such as records or reports
Contacted existing and new customers to discover their needs and to explain how certain tax laws could affect them
Compose, type, and distribute meeting notes, routine correspondence, or reports, such as presentations or expense, statistical, or monthly reports
Assisted clients in understanding their tax and financial options
Increased clientele by 50% over the first two years through the use of social media initiatives.
Contributed to design and implementation of overall corporate documentation standards, numbering conventions and templates.
Modified and maintained tools to support operations and business process creation using Adobe Acrobat, SharePoint, Excel and Access capabilities.

Dollar Tree Corporate Office

07.2019 - 01.2020

Evaluated information on applications to verify completeness and accuracy and to determine whether applicants are qualified to obtain desired licenses
Maintain records of applications made or licensing fees collected
Required strong understanding of construction processes, plans, and documents
Worked closely with the accounting, facilities, construction, and real estate departments to ensure each project was successful and complete
Effectively communicate with other employees and upper management to ensure stores were opened, construction was completed, inspections were completed and the stores were stocked on time
Perform routine data entry or other office support activities, including creating, sorting, photocopying, distributing, or filing documents
Obtained necessary licenses for rebranding (or other special project rollouts as needed)
State, city, county, and state health licenses and inspections
Create, maintain, and enter information into databases
Complete forms in accordance with company procedures.
Produced detailed rough drafts and scale work-ups showcasing set, scenery and property demands.
Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.

Savage Sports Community Development

05.2013 - 01.2019

Collected and analyzed data to find areas for improvement in the local community.
Train other staff members to perform work activities, such as using computer applications, as well as in already implemented programs.
Planned and held outreach activities to get upper-class members of the community socially aware and involved in community outreach.
Evaluated financial statements, sales, and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.
Facilitated meetings with community leaders to assess the needs of children in those areas
Established a close working relationship with VDH and VDOE to ensure all regulations and SOPs were met
Direct and coordinate the organization's financial and budget activities to fund operations, maximize investments, and increase efficiency.
Defined, implemented and revised operational policies and guidelines.
Worked collaboratively with functional leaders to implement new procedures and corrective actions to improve quality.