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Associate Principal Engineer

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Detail-oriented financial services & sales professional with a strong background in client relationship management, consultative selling, and business growth. Proven ability to consistently exceed performance goals, uncover client needs & recommend tailored solutions. Adept at working in fast-paced environments, adapting to change, and delivering exceptional client experiences.

Dynamic and results-driven professional with a Bachelor's degree in International Business from San Francisco State University. Demonstrates strong leadership and team management skills, with a proven track record in customer service, operations, and financial management. Fluent in English and Greek, with basic proficiency in Spanish. Adept at leveraging Microsoft Office Suite to optimize business processes. Eager to contribute to a corporate environment and drive organizational success.

Enthusiastic Senior Customer Service Representative with more than 6 years of customer service and order management experience adds value to business by providing outstanding customer service, engaging customers and building relationships with buyers. Exhibits strong command of company's customer service policies and remains well-trained in product knowledge to offer quick and accurate assistance to customers. Operates at high level to consistently meet or exceed business quality and productivity standards.

Versatile and reliable team player with a strong background in customer service, event coordination, and cross-cultural communication. Proven ability to thrive in fast-paced environments, delivering exceptional results through proactive problem-solving and strategic collaboration.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Dynamic Monitoring Supervisor at Everon Security Solutions with a proven track record in organizational management and team management. Expert in capacity planning and incident management, I successfully enhanced performance and workflow for a team of 20, driving significant improvements in operational efficiency and team cohesion. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Professional and considerate Dental Assistant and Front Office Assistant with 20 years of experience in orthodontic and dental settings. Skilled in answering phones, scheduling appointments, verifying patient information, and providing excellent customer service. Experienced in coordinating patient flow, maintaining accurate records, and communication treatment information clearly and professionally. Team focused, detail oriented, and committed to creating a welcoming experience while supporting providers and ensuring smooth daily office operations

Results-driven customer service representative with expertise in problem resolution and active listening. Proven ability to enhance customer satisfaction and loyalty in high-volume call environments.

Dynamic professional with extensive experience at M&T Bank, excelling in leadership and team coordination. Proven track record in enhancing operational efficiency and customer satisfaction through meticulous data management and problem-solving. Proficient in Microsoft Office Suite, demonstrating strong communication skills and a commitment to excellence in high-pressure environments.

Reliable and detail oriented banking professional with experience managing client accounts, cash operations, and consistently delivering excellent customer service. A strong communicator who builds lasting client relationships while ensuring strict compliance with banking policies. As a dedicated team player, i enjoy learning and sharing knowledge to support colleagues, encourage teamwork, and help build a motivated, high performing team.

Jocelyn Silva

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Relationship Banker

CSR

Education

Associate of Arts - Finance

High School Diploma -

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Relationship Banker

CSR

Associate of Arts - Finance

High School Diploma -

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