Summary
Overview
Work History
Education
Skills
Personal Information
Certifications
Timeline
Generic

Jocelyn Solano

Newark

Summary

Dynamic Independent Living Skills Trainer at Manos Home Care with a proven track record in goal setting and achievement. Skilled in crisis intervention and active listening, I empower clients to thrive independently while providing exceptional customer service. My quick learning abilities enhance training and development, ensuring impactful support for both clients and caregivers.

Overview

9
9
years of professional experience

Work History

Independent Living Skills Trainer

Manos Home Care
Oakland
03.2021 - Current
  • I assist clients with cooking, cleaning, transportation, organizational strategies, and more. Helping them achieve goals to live independently one step at a time.

Respite Care Provider

Manos Home Care
Oakland
01.2020 - Current
  • As a Respite care provider I'm able to work with clients one on one. Providing them with amazing opportunities to experience new things. Giving their primary caregivers a short term relief to handle work or any responsibilities.

Waitress

Catering
06.2016 - 07.2019
  • I did several years of customer service being a waitress. Had many opportunities to manage events and take initiative to provide a great experience for guests. I was able to cover many positions due to my fast learning abilities.

Cashier

Vitality Bowls
Newark
01.2017 - 12.2017
  • Making bowls, paninis, smoothies, and coffee

Education

GED -

Fremont Adult School
Fremont, CA
01.2020

Skills

  • Customer service and sales
  • Medical terminology
  • Crisis intervention strategies
  • Active listening skills
  • Instructional techniques
  • Empathy development
  • Goal setting and achievement
  • Quick learner
  • Training and development
  • Organizational abilities

Personal Information

Work Permit: Authorized to work in the US for any employer

Certifications

  • Medical Billing & Coding

Timeline

Independent Living Skills Trainer

Manos Home Care
03.2021 - Current

Respite Care Provider

Manos Home Care
01.2020 - Current

Cashier

Vitality Bowls
01.2017 - 12.2017

Waitress

Catering
06.2016 - 07.2019

GED -

Fremont Adult School

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