Jocelyn Solis
Kingwood,Texas
Summary
Dynamic professional with a proven track record in digital photography and photo editing, notably with Adobe Photoshop and Lightroom. Excelled in customer service in retail jobs enhancing customer satisfaction through exceptional service. Demonstrates strong time management and empathy, adept at fostering relationships and achieving results under tight deadlines.
Overview
8
8
years of professional experience
Work History
Photographer
Freelance
11.2022 - Current
- Digitally edited photos to enhance appearance.
- Delivered high-quality images under tight deadlines, demonstrating strong time management skills.
- Edited, toned, captioned, and uploaded photographs for publication.
- Took photos from different angles and perspectives to capture perfect images.
- Planned and prepared for on-location and studio shoots.
- Developed strong relationships with clients through clear communication and professionalism.
After-School Care Provider
Ymca Of Greater Houston
01.2020 - 10.2020
- Provided homework assistance, resulting in better understanding of subject material and increased confidence in students.
- Created a clean, organized environment that encouraged learning by keeping materials accessible to students at all times.
- Ensured timely pick-up of children from their classrooms at dismissal time, maintaining punctuality across the program schedule.
- Provided emotional support when needed, helping students navigate through challenging personal issues while fostering resilience and coping skills development.
- Developed strong relationships with students and parents, creating a supportive and welcoming environment.
- Boosted student engagement by organizing fun and educational activities tailored to individual interests.
Health Care Aide
Outreach Health Services
11.2018 - 03.2020
- Assisted with daily living activities, promoting patient independence and overall wellbeing.
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Utilized problem-solving skills when faced with unexpected situations or emergencies within the healthcare setting.
- Maintained clean, safe, and well-organized patient environment.
- Reduced patient anxiety through effective communication and active listening skills.
Childcare Provider
North Chase Learning Center
01.2019 - 06.2019
- Developed strong relationships with families, providing regular updates on child progress and establishing trust.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Developed age-appropriate activities and crafts to engage children.
- Maintained clean facilities by following sanitation protocols, ensuring a healthy environment for all children.
- Supported emotional well-being by addressing individual needs and providing a nurturing environment for growth.
Sales Associate
Abercrombie & Fitch
03.2018 - 07.2018
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
Sales Associate
Aeropostale
08.2016 - 01.2017
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Engaged with customers to build rapport and loyalty.
Education
GED -
Texas Education Agency
Houston07.2018
Skills
Bilingual in spanish
Photo editing
General knowledge Adobe Photoshop
Retouching and color correction
Digital Photography
Adobe Lightroom Knowledge
Time Management
Problem-solving skills
Multi-tasking strength
Customer Service
Patience and Empathy
Child Supervision
Languages
Spanish
Native or Bilingual
Timeline
Photographer
Freelance
11.2022 - Current
After-School Care Provider
Ymca Of Greater Houston
01.2020 - 10.2020
Childcare Provider
North Chase Learning Center
01.2019 - 06.2019
Health Care Aide
Outreach Health Services
11.2018 - 03.2020
Sales Associate
Abercrombie & Fitch
03.2018 - 07.2018
Sales Associate
Aeropostale
08.2016 - 01.2017
GED -
Texas Education Agency