Jocelyn Tate
Summary
Organized and dependable painting professional successful at managing multiple priorities with a positive attitude. Ready to help team achieve company goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Painter I
Ditch Witch
05.2021 - Current
- Conducted root cause analysis on recurring problems and developed long-term solutions that prevented future occurrences through RPS.
- Improved workplace morale through effective communication, fostering a positive team atmosphere conducive to productivity.
- Inspected completed work for adherence to strict guidelines and highest quality standards.
- Provided guidance and resources to employees to maintain safety procedures and enhance protection.
- Assisted in the training of new team members, sharing knowledge about best practices for painting applications.
- Collaborated with other departments to ensure seamless execution of projects, resulting in fewer miscommunications and delays.
- Operated power sprayers and hand tools to prepare and paint large areas.
Backup Head Teller
BancFirst
06.2019 - 05.2022
- Assisted Head Teller with supervisory tasks during their absence, ensuring smooth operations and uninterrupted service for customers.
- Built customer relationships by leveraging excellent interpersonal and communication skills.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Mentored and trained new tellers on bank procedures and customer service standards.
- Improved overall branch performance by sharing best practices and collaborating with coworkers to address areas of opportunity for growth.
Front End Supervisor
Ross Dress For Less
05.2018 - 12.2019
- Resolved conflicts between employees or customers quickly and professionally, maintaining a harmonious atmosphere within the store setting.
- Collaborated with store management to develop strategies for improving overall store performance and customer satisfaction.
- Handled personnel issues such as attendance tracking, time-off requests, disciplinary actions fairly.
- Increased employee retention by fostering a positive work environment and providing ongoing support to team members.
Sales Lead Manager
Pier 1 Imports Inc
11.2016 - 01.2019
- Provided regular coaching and mentoring to team members for enhanced skills development and career growth
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Identified, hired and trained highly-qualified staff by teaching best practices and sales strategies.
- Delivered engaging sales presentations to new clients, explaining technical information in simplified language to promote features and increase client base.
Education
Bachelor of Science - Agricultural Business And Management
Fort Hays State University
Hays, KS12.2022
Skills
- Training & Development
- Safety Awareness
- Time Management
- Quality Assurance
- Effective Multitasking
- Judgment and Decision-Making
- Excellent Communication
- Issue Resolution
Certification
- Safety Team Member
- ER Team Member
- Certified Forklift Operator
Timeline
Painter I
Ditch Witch
05.2021 - Current
Backup Head Teller
BancFirst
06.2019 - 05.2022
Front End Supervisor
Ross Dress For Less
05.2018 - 12.2019
Sales Lead Manager
Pier 1 Imports Inc
11.2016 - 01.2019
Bachelor of Science - Agricultural Business And Management
Fort Hays State University