Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jocelyn Torres Lopez

Las Vegas,NV

Summary

Committed and hardworking associate with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service. Reliable associate offering strong multitasking, problem-solving and communication skills, as well as strengths in promoting products and finalizing sales. Successful at upselling target items and giving customer positive experiences to drive loyalty and repeat business. Trained in specific areas and flexible with changing business needs. Results-focused Clerk who thrives in fast-paced, deadline-driven environments. Committed to accuracy and efficiency as achieved through hard work and attention to detail. Known for excellence in determination.

Overview

1
1
year of professional experience

Work History

Cashier/Hostess/Food Service Handler

In N Out
12.2022 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Performed cash, card and check transactions to complete customer purchases.
  • Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
  • Maintained current knowledge of store promotions and highlighted sales to customers.

Education

High School Diploma -

East Career And Technical Academy
6705 Vegas Valley Dr, Las Vegas, NV 89142
05.2023

Skills

  • Sweeping and Mopping
  • Conflict Resolution
  • Guest Inquiries
  • Verbal and Written Communication
  • Hospitality and Accommodation
  • Customer Relations
  • Time Management Skills
  • Training and Development
  • Work Task Prioritization
  • Adaptable and Flexible

Timeline

Cashier/Hostess/Food Service Handler

In N Out
12.2022 - Current

High School Diploma -

East Career And Technical Academy
Jocelyn Torres Lopez