Jocelyn Triscik
Boston,MA
Summary
Motivated childcare and customer service professional with experience supporting children’s social, emotional, and academic growth through classroom management, lesson planning, and hands on activities. Known for calm multitasking, clear communication, teamwork, and creating welcoming environments for children and guests.
Overview
4
4
years of professional experience
Work History
Group Lead Teacher
United South End Settlements
Boston, Massachusetts
12.2025 - 05.2026
- Designed and facilitated daily STEAM (Science, Technology, Engineering, Art, and Mathematics) activities for a group of primarily 4th grade students, encouraging creativity, critical thinking, problem solving, and hands on learning
- Developed engaging, age-appropriate lesson plans and structured activities that supported children's educational, social, and developmental needs
- Collaborated with program staff to plan and implement engaging educational activities, ensuring a consistent daily program that met children's evolving needs
- Assisted in daycare classroom with children from infants to 4 years old, adapting care and activities to support developmental milestones
Host and Server
ReelHouse
04.2023 - Current
- Managed multiple tables simultaneously while maintaining service quality, ensuring guest satisfaction during peak hours
- Delivered courteous, attentive service while collaborating with team members to maintain smooth restaurant operations
- Provided courteous service and collaborated with team to monitor restaurant activity and manage seating during busy shifts in restaurant and outdoor patio
- Welcome guests and respond to inquiries and requests in a warm and friendly manner
- Trained new hosts on customer service protocols and restaurant procedures to enhance team efficiency
Out-Of-School Time Program Group Leader
East Boston Social Centers
11.2024 - 08.2025
- Supervised and supported small group of school-aged children, fostering a safe, fun, and nurturing environment
- Encouraged children to make positive choices and actively participate in activities, enhancing their engagement and development
- Follow and instruct the program curriculum which includes STEM (Science, Technology, Engineering, Art and Math) as well as SEL activities (Social and Emotional Learning)
- Collaborated with coworkers to plan and implement curriculum, integrating STEM and SEL activities
College Mentor
Coaching4Change
02.2024 - 07.2024
- Acted as a college mentor, providing academic and social emotional support to students at a historically underserved school district.
- Developed leadership and teamwork skills by assisting in delivering hands-on projects and lessons inside/outside of the classroom
- Received career and self-development training on youth mental health, reaching all types of learners, and communication during
Education
Bachelor of Arts and Science - Psychology
Suffolk University
Boston, MA05-2024
Skills
- Stem Curriculum Planning
- Classroom Management
- Child Development
- Collaboration
- Problem-Solving
- Time Management
- Organizational skills
- Teamwork
- Commitment
- Customer Service
- Communication
Timeline
Group Lead Teacher
United South End Settlements
12.2025 - 05.2026
Out-Of-School Time Program Group Leader
East Boston Social Centers
11.2024 - 08.2025
College Mentor
Coaching4Change
02.2024 - 07.2024
Host and Server
ReelHouse
04.2023 - Current
Bachelor of Arts and Science - Psychology
Suffolk University