Jocelyn Vasquez Perez
Silver Spring,MD
Overview
3
3
years of professional experience
1
1
Certification
Work History
Front of House (FOH)
Potomac Grocer
Potomac, MD
07.2025 - 02.2026
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Stocked shelves and organized displays to maintain product availability.
- Maintained cleanliness and organization
- Monitored inventory levels and reported shortages to management.
- Stocked shelves with merchandise and rotated products to ensure freshness.
- Provided excellent customer service by greeting customers, responding to inquiries, and resolving complaints in a professional manner.
Team Member
Cava
Potomac, MD
02.2025 - 07.2025
- Greeted customers, answered questions, and recommended specials to increase profits.
- Navigated job responsibilities and completed regular tasks by interacting effectively with other employees.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up stations.
- Provided quality customer service with a friendly attitude.
- Assisted with unloading delivery trucks and stocking shelves with new products.
CNA Student
Holy Cross
Silver Spring, MD
02.2023 - 05.2023
- Communicated with patients to determine feelings, need for assistance or social and emotional support.
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
- Monitored vital signs including temperature, blood pressure, pulse rate, and respiration rate.
- Helped maintain a safe environment by checking equipment regularly for any malfunctions.
- Answered call lights promptly to assess needs of patients.
- Gave verbal assistance to non-English speaking patients when needed for communication purposes.
Education
Associate Degree - General Studies
Montgomery College
Rockville, MD06-2026
High School Diploma -
John F. Kennedy
Silver Spring, MD06-2024
Skills
- Fluent in English and Spanish
- Customer service
- Team collaboration
- Effective communication
- Problem solving
- Sales and marketing
- Time management
Certification
- CPR Certification
- CNA License
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Front of House (FOH)
Potomac Grocer
07.2025 - 02.2026
Team Member
Cava
02.2025 - 07.2025
CNA Student
Holy Cross
02.2023 - 05.2023
Associate Degree - General Studies
Montgomery College
High School Diploma -
John F. Kennedy