Jocelyn Villatoro
Houston,TX
Summary
Seeking to leverage acquired skills from nursing school to flourish as an independent professional, enhancing patient care, expanding knowledge base, and further developing expertise.
Overview
9
9
years of professional experience
Work History
Waitress & Hostess
Zanti Cucina Italiana River Oaks
10.2022 - Current
- Kept server areas clean and stocked to increase efficiency while working tables.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Certified Phlebotomist Technician
Gulf Coast Regional Blood Center
04.2020 - 08.2022
- Organized daily work based on collection priority.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Assembled tourniquets, needles, and blood collection devices to prepare work trays.
- Addressed questions and concerns to educate patients on collection process and procedures.
Teacher assistant
Christ Church Learning Center
12.2015 - 12.2019
- Supported classroom activities, tutoring, and reviewing work.
- Assisted teachers with supervision and care of group of 10 children.
- Maintained safety and security by overseeing students in recess environments.
- Responded to student needs and questions promptly.
- Cultivated core values such as kindness, respect, compassion and integrity within students.
Education
Bachelor of Science - Nursing
Chamberlain University School of Nursing
Pearland, TX09-2024
NHA Certified Phlebotomist Technician - undefined
Smithwood Medical Institute
01.2020
Associate of Arts - Nursing
Houston Community College
Houston12-2020
Skills
- Electronic Medical Record (EPIC, Care4)
- Bilingual, Fluent in speaking, writing, and reading Spanish and English
- PC, Medical Terms and Mathematics
- Customer Service
- Team Collaboration
- Patient Care
Licences and Certifications
- Basic Life Support (BSL) - The American Heart Association- Expiration date 09/25
- TABC & Texas Food Handlers- TXDSHS- Expiration date 10/25
- Registered Nurse- Texas Board of Nursing- Expiration date 09/30/25
Timeline
Waitress & Hostess
Zanti Cucina Italiana River Oaks
10.2022 - Current
Certified Phlebotomist Technician
Gulf Coast Regional Blood Center
04.2020 - 08.2022
Teacher assistant
Christ Church Learning Center
12.2015 - 12.2019
NHA Certified Phlebotomist Technician - undefined
Smithwood Medical Institute
Bachelor of Science - Nursing
Chamberlain University School of Nursing
Associate of Arts - Nursing
Houston Community College
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