Jocelyn Woodd
Incline Village
Summary
Results-driven veterinary professional with a strong background in managing clinical operations and mentoring staff. Known for ethical leadership and enhancing team productivity, focused on delivering exceptional patient care and operational efficiency.
Overview
28
28
years of professional experience
Work History
Chief of Staff
People Pets and Vets/ Vetcor
Spokane, WA
12.2020 - 05.2025
- Performed all veterinary tasks fulltime -including performing soft tissue and orthopedic surgery on all species, examinations and diagnostics on all species, high quality veterinary medicine performed.
- Mentored junior staff, fostering a culture of collaboration and professional growth.
- Facilitated leadership meetings, ensuring alignment on priorities and support to all staff.
Chief of Staff Advisor
Vetcor
Spokane, WA
12.2021 - 2025
- Provided comprehensive support to the Chief of Staffs at hospitals in WA, ID and MT, enabling them to focus on critical decision-making and leadership tasks.
Owner/Operator- Mt Spokane Veterinary Hospital
Self
Spokane, WA
12.2010 - 12.2020
- Performed all veterinary care to all species in a mixed veterinary practice.
- Managed daily operations to ensure smooth workflow and customer satisfaction.
- Trained and mentored new staff on operational procedures and customer service standards.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Developed business plan, processes and procedures to provide superior service to customers.
- Built a successful practice from 1/2 FTE Drs at time of purchase to 5 FTE Drs.
Medical Director
North Idaho Emergency Clinic
Post Falls, ID
02.2008 - 03.2009
- Performed all necessary emergency work including all emergency surgeries on small animals.
- Directed clinical operations to enhance patient care quality and efficiency.
- Oversaw compliance with regulatory standards and best practices in emergency medicine.
Relief Veterinarian
Self
Seattle, WA
02.2003 - 01.2008
- Diagnosed and treated various animal health issues using comprehensive veterinary knowledge.
Critical Care Veterinarian
Veterinary Specialty Center of Seattle
Lynwood, WA
01.1997 - 02.2003
- Diagnosed and treated a variety of animal illnesses and injuries.
- Performed surgical procedures with precision and care.
- Developed treatment plans tailored to individual patient needs.
Education
Bachelor of Science - Veterinarian
Massey University
New Zealand1988
Skills
- High quality veterinary care- small animal, exotic species, large animals
- Meeting facilitation
- Collaborative mindset
- Ethical leadership
Timeline
Chief of Staff Advisor
Vetcor
12.2021 - 2025
Chief of Staff
People Pets and Vets/ Vetcor
12.2020 - 05.2025
Owner/Operator- Mt Spokane Veterinary Hospital
Self
12.2010 - 12.2020
Medical Director
North Idaho Emergency Clinic
02.2008 - 03.2009
Relief Veterinarian
Self
02.2003 - 01.2008
Critical Care Veterinarian
Veterinary Specialty Center of Seattle
01.1997 - 02.2003
Bachelor of Science - Veterinarian
Massey University