Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Jocelyn Zaruma

Spring Valley,NY

Summary

Edicated professional with experience at Family of Caring, excelling in communication and daily living assistance. Proven ability to enhance operational efficiency and foster positive environments. Skilled in EKG & phlebotomy handling and prioritizing tasks, consistently delivering exceptional service and support to both clients and team members.

Overview

4
4
years of professional experience
2
2
Certification

Work History

Receptionist

Family Of Caring
04.2024 - Current
  • Whenever they needed help, I was always available.
  • Greeted and assisted visitors, ensuring a welcoming atmosphere.
  • Managed multi-line phone system, directing calls to appropriate departments.
  • Scheduled appointments and maintained calendar for office staff.
  • Coordinated mail and package deliveries, enhancing operational efficiency.

Activities Aide

Family of Caring
04.2024 - Current
  • Assisted in planning and organizing recreational activities for residents.
  • Facilitated group activities to enhance social interaction among participants.
  • Maintained a safe and engaging environment during all activity sessions.
  • Coordinated daily schedules to ensure smooth operation of programs.

Server

Brightview Assisted Living
08.2023 - 04.2024
  • Provided exceptional customer service by promptly addressing guest inquiries and concerns.
  • Collaborated with kitchen staff to ensure timely and accurate food delivery.
  • Maintained cleanliness and organization of dining area, enhancing overall guest experience.
  • Assisted in training new servers on menu items and service protocols.
  • Adapted to fast-paced environment, prioritizing tasks efficiently during peak hours.

Retail Sales Associate

Bluebelle
10.2021 - 08.2023
  • Assisted customers with product selection and inquiries, enhancing overall shopping experience.
  • Processed transactions accurately using point-of-sale systems, ensuring efficient checkout procedures.
  • Maintained organized merchandise displays to promote sales and improve store aesthetics.
  • Collaborated with team members to achieve daily sales goals and maintain high service standards.

Education

Associate of Science - Cardiovascular Sonographer

Eastwick College
Ramsey, NJ
10-2027

Skills

  • Verbal and written communication
  • EKG handling
  • Blood collection techniques
  • Specimen handling
  • Daily living assistance
  • Positive attitude
  • Prioritizing work
  • Supply restocking

Certification

  • Certified EKG
  • Certified Phlebotomy

Languages

Spanish
Full Professional

Timeline

Receptionist

Family Of Caring
04.2024 - Current

Activities Aide

Family of Caring
04.2024 - Current

Server

Brightview Assisted Living
08.2023 - 04.2024

Retail Sales Associate

Bluebelle
10.2021 - 08.2023

Associate of Science - Cardiovascular Sonographer

Eastwick College

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Jocelyn Zaruma