Jocelyne Carranza
Rogers,US
Summary
Excellent customer service skills, as well as a willingness to take on new challenges. Adaptive team player looking for a position as a fleet maintenance supervisor with a forward-thinking company.
Professional educator with comprehensive experience in curriculum development and classroom management. Known for ability to inspire students and foster collaborative learning environments. Adaptable and reliable team player with strong communication and organizational skills.
Compassionate, creative and effective Teacher with valuable experience in classroom administration, professional development and project planning. Equipped with extensive background in versatile education environments. Student-centric instructor, academic facilitator and motivational coach. Competent at performing independently or as member of teaching team. Well-versed in classroom and online technologies.
Overview
8
8
years of professional experience
Work History
Lead Teacher
Abc Happy Kids Learning Center
09.2023 - Current
- Established positive relationships with parents through regular communication regarding student progress, collaborating on strategies for academic success at home and school.
- Maintained patience and level-headedness in diverse situations to support student development and personal growth.
- Developed and implemented differentiated instruction strategies to accommodate diverse learning styles, resulting in increased student engagement and success.
- Planned and implemented different daily activities to enhance overall development and growth of every student.
- Conferred with parents about student progress to boost family involvement and enhance student support.
- Communicated frequently with parents about student growth and progress, recommending at-home reinforcement to support struggling students.
- Organized rooms in line with current educational thinking to maximize educational opportunities for students.
- Worked one-on-one with students and student teachers to increase overall classroom success.
- Implemented assessment tools that monitored student progress throughout the year, allowing for targeted interventions when needed to close achievement gaps.
Store Assistant Manager
Dollar General
02.2023 - 09.2023
- I ensure the store feels welcoming and like a place where customers want to shop
- Provides fast and friendly customer service, helping the customer and managing the store through the whole day and closing, opening, and counting money
- Made sure all tills are done correctly by the end of the day with the store and house money
- Assistant Store Managers support the store manager in the daily business operations of the store including training and supervising employees, interacting with customers, managing inventory levels, and handling any other task assigned by the store manager
Teacher Assistant
Stepping Stone Children's Academy
02.2022 - 02.2023
- Created lesson materials, visuals, and digital presentations to supplement lesson plans
- Collaborated with the teacher to plan and implement lessons that were aligned with the school's curriculum, goals, objectives, and philosophies
- Promoted both gentle discipline and [Area of expertise] to create a dynamic and pleasant educational environment
- Assisted teachers in the classroom and provided clerical support for a variety of needs
- Assisted lead teachers in the creation of lesson plans and the development of materials
- Provides support to the teacher to ensure a safe and stimulating educational environment
- Assists the teacher in planning and preparation for daily activities; aids instructional efforts of the teacher
- Assists the teacher in preparing lesson outlines, plans, and curricula in assigned areas
- Planned activities for children, fed and changed children, monitored social and emotional development, helped children with learning skills, and served meals
- From ages 5 months to 5 years old
Brand Ambassador Team Lead
Clear Choice Retail Services
03.2019 - 02.2022
- My role in this job was brand ambassador, remodeling Walmarts all over NWA and out of state, providing customer service, etc
- For example, in this job, they required us to move heavy gondolas from the stores to place them in the correct layout for remodeling
- I made sure everything that moved was in the safe and proper form
- Any merchandise section that went down was placed correctly back up as the mod sheet said for customers, and I also made sure everything during our night shifts was done correctly by my team
- I provided Walmart Corp and Clear Choice evidence of pictures every night to let them know how the store was doing during its process
- During my time working, I encouraged my team's motivation and wisdom every day to make their skill set better each day, I helped assist my team with training and achievements that no other individual would give them
- And this was difficult due to working with people aged 18 and up
- I realized that to make this team function, we had to learn to lean on each other when we needed each other
- Communication then played a significant role in my team
Prototype Assembler
Rapid Prototypes
01.2017 - 11.2018
- Reviewed and double-checked that all work was completed in accordance with sales orders and customer specifications
- Finished [Type] of project, which resulted in [Result]
- Used hand and power tools to insert and position materials, as well as clamp, splice, and fit parts
- Build displays for companies in retail examples would be Walmart, Target, Cabelas
- Companies would hire us as a 3rd party to assemble displays for their product and orders
- Orders would be 2000 displays and all needed to be done by a due date
- Working with team members and customers to find workable solutions improved operations
Education
Associate of Science - Child Advocacy
NorthWest Arkansas Community College
Bentonville, AR05-2025
High School -
Rogers Heritage High School
Rogers, AR01.2016
Skills
- Excellent customer service skills
- Adaptive
- Reliable
- Organized
- Adaptable
- Relationship builder
- Organization
- Customer service
- Branding
- Problem resolution
- Team building
- Scheduling
- Resourceful
- Motivated
- Creative
- Compassionate
- Bilingual
- Lesson planning
- Childcare needs
- Behavior modeling
- Safety awareness
- Lesson development
- Staff development
- Training and mentoring
- Group and individual instruction
- SmartClassroom technology
- Emotional support
- Curriculum alignment
- Critical thinking
- Behavior management
- Friendly, positive attitude
- Teamwork and collaboration
- Problem-solving
- Time management
- Flexible and adaptable
- Multitasking
- Multitasking Abilities
- Excellent communication
- Organizational skills
- Computer skills
- Calm under pressure
- Organization and time management
- Decision-making
- Active listening
- Responsible decision-making
- Hardworking and responsible
- Child and infant CPR certified
- CPR/First aid certification
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Lead Teacher
Abc Happy Kids Learning Center
09.2023 - Current
Store Assistant Manager
Dollar General
02.2023 - 09.2023
Teacher Assistant
Stepping Stone Children's Academy
02.2022 - 02.2023
Brand Ambassador Team Lead
Clear Choice Retail Services
03.2019 - 02.2022
Prototype Assembler
Rapid Prototypes
01.2017 - 11.2018
Associate of Science - Child Advocacy
NorthWest Arkansas Community College
High School -
Rogers Heritage High School
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