Overview
Work History
Education
Skills
Timeline
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Jocelyne Martinez

Laredo,TX

Overview

11
11
years of professional experience

Work History

Traffic Clerk (40 Hrs/Week)

Martinez International, U.S. Customs Brokerage
04.2018 - Current
  • Examine contents and compare with records, such as manifests, invoices, or orders, to verify accuracy of incoming or outgoing shipment
  • Prepare documents, such as work orders, bills of lading, and shipping orders to route materials
  • Record shipment data, such as weight, charges, space availability, and damages and discrepancies, for reporting, accounting, and recordkeeping purposes
  • Confer and correspond with establishment representatives to rectify problems, such as damages, shortages, and nonconformance to specifications
  • Do paperwork for pedimentos to give to drivers
  • Create reports to maintain inventory of stock
  • Create invoices using QuickBooks and send them to customers
  • Send reports to customers via email
  • Office duties such as answer phone, emails, and fax
  • Talk to customers in different countries
  • Daily use of Microsoft Word and Excel.
  • Communicated with carrier representatives, arranging for special deliveries and shipment receipts.
  • Verified orders by comparing names and quantity of items packaged with documents.

Detention Officer (50 Hrs/Week)

Core Civic, Webb County Detention Center
05.2019 - 09.2020
  • Daily screening of officers before entering building looking for any contraband.
  • Relief the officer in assigned post.
  • Conducted routine and emergency head counts of detainees assigned daily.
  • Passed out meals and drinks daily to every detainee (80-100 detainees daily)
  • Handed out cleaning buckets and collected trash from each dorm
  • Made sure detainees had their dorms clean
  • Conducted PREA security checks every 30 min
  • On my assigned detainees
  • Escorted detainees to medical/dentist visits
  • Conducted pat downs daily
  • Escorted nurses and doctors to perform pill passes
  • Took assignments in the special housing units
  • Checked up on detainees and asked how they were doing mentally
  • Passed out hygiene products twice a week
  • Passed out commissary weekly
  • Worked in the kitchen detail and counted all tools before and after shift
  • Helped officers in receiving and discharge
  • Helped officers in recreation
  • Helped train new hires
  • Gave perimeter checks twice a shift
  • Worked in control room: controlling doors and cameras, having a total count of detainees in all the detention, having radio checks to keep officers safe, supervising who leaves and enters the detention center, and keeping count on all the keys used in the building.
  • Wrote daily reports and maintained logs of inmate activities and behaviors.
  • Attended to feeding, housing and physical well-being of inmates.
  • Conducted physical/cell searches of prisoners and premises in search of weapons and contraband.
  • Regularly conducted security and sanitation checks.
  • Inspected jail conditions and took action to rectify problems in order to meet state and federal regulations for health and safety.
  • Processed visitors and attorneys arriving to see detainees.
  • Physically restrained prisoners during prisoner altercations using leverage holds and legal force.

Correctional Officer Cadet (40 Hrs/Week)

Texas Department of, Justice
12.2019 - 12.2019
  • Training academy
  • Daily line up for uniform inspection
  • Daily physical training (running, push-ups, sit-ups, and other cardio)
  • Did class work and tests
  • Shadowed correctional officers in state prison to observe inmates.


Cashier (35 Hrs/Week)

Whataburger of Alice, Inc
08.2013 - 05.2018
  • Worked the drive-thru and lobby detail.
  • Completed inventory counts and ordered merchandise.
  • Performed cash and card transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Used POS system to enter orders, process payments and issue receipts.
  • Solicited customers to purchase loyalty and item protection plans, successfully bringing in month in new revenue.
  • Set up new sales displays when prices raised.
  • Demonstrated product features, answered questions, and redirected objections to highlight positive aspects.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Collected and authorized payments of guests.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Registered sales on a cash registers and totaling customers' purchases.
  • Confirmed orders with customers.
  • Maintained a clean lobby area throughout shift.
  • Restocked area for incoming shift.
  • Helped in the kitchen when needed or when assigned.
  • Complete all assigned cleaning and maintenance duties at the end of each shift.

Education

Associates degree - Criminal Justice

Laredo College
Laredo, TX
04.2019

High School Diploma -

United South High School
Laredo, TX
06.2013

Skills

  • Microsoft Word, PowerPoint, Excel, QuickBooks

Timeline

Correctional Officer Cadet (40 Hrs/Week)

Texas Department of, Justice
12.2019 - 12.2019

Detention Officer (50 Hrs/Week)

Core Civic, Webb County Detention Center
05.2019 - 09.2020

Traffic Clerk (40 Hrs/Week)

Martinez International, U.S. Customs Brokerage
04.2018 - Current

Cashier (35 Hrs/Week)

Whataburger of Alice, Inc
08.2013 - 05.2018

Associates degree - Criminal Justice

Laredo College

High School Diploma -

United South High School

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