Jocelyne Muhizi
Goffstown
Summary
I’m looking to work in an environment where it’s not only professional but where I can serve and help others as needed.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
6
6
years of professional experience
Work History
Foster care assist
Moore Center Services Inc.
02.2022 - 09.2025
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
Babysitting
Self-employeed
05.2023 - Current
- Prepared nutritious meals and snacks, accommodating dietary restrictions and preferences.
- Managed schedules for multiple children, balancing playtime, homework, and rest periods.
- Implemented routines that promoted discipline while encouraging fun and exploration.
- Assisted in conflict resolution among children, promoting teamwork and problem-solving skills.
Customer Service Representative
Callogix
06.2021 - 05.2023
- Assisted customers in product selection, enhancing overall satisfaction.
- Resolved customer inquiries efficiently, improving retention rates.
- Educated customers on product features and benefits, driving upsells.
- Developed strong relationships with repeat customers, fostering loyalty.
- Built rapport with customers through empathetic listening and understanding their unique needs or preferences.
Social Media Influencer
Itworks Global
03.2020 - 06.2021
- Developed engaging content to enhance brand visibility across various social media platforms.
- Collaborated with marketing team to align content strategies with current trends and campaigns.
- Monitored social media channels for audience engagement and responded to inquiries promptly.
- Analyzed performance metrics to refine content and improve audience reach and engagement rates.
Behavior Technician
Applied ABC
11.2023 - Current
- Implemented behavior intervention plans to support clients in achieving personal goals.
- Assisted in data collection and analysis to track client progress and program effectiveness.
- Monitored client behaviors and provided timely feedback to ensure adherence to treatment protocols.
- Trained new staff on behavioral techniques and company policies, fostering a collaborative work environment.
- Provided one-on-one support to clients with autism spectrum disorders, addressing unique behavioral needs.
- Enhanced client progress by implementing individualized behavior intervention plans.
- Improved client communication skills through the use of evidence-based practices and techniques.
Education
High school diploma -
Goffstown Area High School
01.2019
Associates degree - health science
Manchester Community College
Manchester Nh07.2023
Bachelor of Science - Psychology
Southern New Hampshire University
Hooksett, NH01.2028
Skills
- Team Player
- Commitment to learning
- Ability to focus and prioritize
- Organized
- Conflict Resolution
- Empathy
- Time management
- Computer skills
- Love helping people
- Friendly, positive attitude
- Teamwork and collaboration
- Problem-solving
- Flexible and adaptable
- Dependable and responsible
- Excellent communication
- Active listening
- Calm under pressure
Timeline
Behavior Technician
Applied ABC
11.2023 - Current
Babysitting
Self-employeed
05.2023 - Current
Foster care assist
Moore Center Services Inc.
02.2022 - 09.2025
Customer Service Representative
Callogix
06.2021 - 05.2023
Social Media Influencer
Itworks Global
03.2020 - 06.2021
High school diploma -
Goffstown Area High School
Associates degree - health science
Manchester Community College
Bachelor of Science - Psychology
Southern New Hampshire University