Jocelyne Ruvalcaba
Fort Worth,TX
Summary
Proven leader with a track record of enhancing team productivity and customer satisfaction at Curly's. Skilled in people management and problem-solving. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
1
1
year of professional experience
Work History
Team Leader
Bourke Harvey
06.2023 - Current
- Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
- Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
- Streamlined workflows for increased efficiency, reducing turnaround times for critical tasks.
- Increased customer satisfaction with prompt and accurate issue resolution, leading dedicated customer service team.
Education
High School Diploma -
Western Hills High School
Fort Worth, TX06.2024
Skills
- Teamwork and Collaboration
- Problem-Solving
- People Management
- Cash Handling
- Customer Service
Languages
Spanish
Native or Bilingual
Timeline
Team Leader
Bourke Harvey
06.2023 - Current
High School Diploma -
Western Hills High School