Jocelyne Vazquez
Fort Worth,TX
Summary
Dedicated professional with over five years of experience in customer service, communication, and time management. Eager to learn, grow, and contribute to customer satisfaction by bringing a solution-focused and goal-oriented approach to any role.
Overview
6
6
years of professional experience
Work History
Server
Mesero
Fort Worth, TX
10.2024 - Current
- Transitioned into a server role, managing multiple tables while providing high quality service.
- Strengthened multitasking abilities by balancing customer interactions, food delivery, and conflict resolution.
Sales Consultant
AT&T
Fort Worth, TX
05.2022 - 06.2024
- Cultivated customer service skills by addressing inquiries and ensuring satisfaction throughout their visit.
- Developed strong communication skills by interacting with customers to ensure their needs were met.
Restaurant Hostess
Mesero
Fort Worth, TX
04.2021 - 05.2022
- Served as the first point of contact for customers, ensuring a welcoming and pleasant experience.
- Focused on effective time management to meet customer expectations, and streamline seating arrangements.
Crew Trainer
McDonald's
Fort Worth, 76108
05.2019 - 04.2021
- Began career at the age of 16, gaining valuable experience in customer service and team collaboration.
- Trained new team members on company procedures, emphasizing the importance of customer satisfaction.
- Gained foundational problem solving and leadership skills, helping maintain a positive work environment.
Education
High School Diploma -
Benbrook Middle High School
201 Overcrest Dr, Benbrook, TX,7612606-2021
Skills
- Communication: Five years of experience effectively interacting with customers and team members
- Time management: Proven ability to prioritize tasks and meet deadlines in fast-paced environments
- Problem solving: Skilled in managing challenging situations to ensure customer satisfaction, and maintain business standards
- Bilingual: First Language learned was Spanish which is spoken fluently along with English
Timeline
Server
Mesero
10.2024 - Current
Sales Consultant
AT&T
05.2022 - 06.2024
Restaurant Hostess
Mesero
04.2021 - 05.2022
Crew Trainer
McDonald's
05.2019 - 04.2021
High School Diploma -
Benbrook Middle High School
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