Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Jocelynn Altamirano

Avondale,AZ

Summary

Experienced in hostess roles, providing exceptional customer service and fostering welcoming environments. Demonstrates strong interpersonal skills with ability to build rapport with guests, while effectively managing reservations and seating arrangements. Displays strong organizational abilities along with proficiency in handling high-pressure situations. Proven impact on enhancing guest satisfaction levels in previous roles. Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.

Overview

4
4
years of professional experience

Work History

Hostess

Cracker Barrel
Goodyear, AZ
10.2024 - Current
  • Greeted customers and provided them with menus.
  • Maintained a clean and organized dining area.
  • Helped servers with drinks if they needed any assistance.
  • Provided great hospitality and customer service.
  • Coordinated the floor plan on the POS system.
  • I grabbed any extra items for the guest.

Server

Claim Jumper Restaurant
Avondale , AZ
11.2023 - 09.2024
  • Presented menus and answered questions regarding items.
  • Served food and beverages to guests
  • Stay informed about daily specials and new menu items.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Provided excellent customer service for guests

In-Home Nanny

Kamrin Espinoza
Avondale , AZ
07.2021 - 11.2022
  • Communicated regularly with parents about their child's day-to-day experiences and developmental milestones achieved.
  • Provided a safe environment in the home by adhering to safety standards while caring for the children.
  • Aided with bathing, dressing, teeth brushing, and diapering to promote healthy personal hygiene and good oral health.
  • Minimized TV and mobile device time by engaging children with games and physical books.

Education

High School Diploma -

Valley VIsta
Surprise
05-2021

Skills

  • Friendly, positive attitude
  • Reliable
  • Self-Directed
  • Computer skills
  • Record keeping
  • Excellent hospitality and customer service skills
  • Task prioritization

References

References available upon request.

Timeline

Hostess

Cracker Barrel
10.2024 - Current

Server

Claim Jumper Restaurant
11.2023 - 09.2024

In-Home Nanny

Kamrin Espinoza
07.2021 - 11.2022

High School Diploma -

Valley VIsta
Jocelynn Altamirano