Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jocelynn Augusto

Jersey City,New Jersey

Summary

Filing, Typing. answering phones Keeping records, delivering messages Verbal and written communications. Welcoming visitors by greeting tem in person and on the phone. Scheduling appointments and basic cashier duties. Keeping the reception area clean and neat.I am also bilingual.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Pharmacy Technician

Greenville Pharmacy
Jersey City, NJ
08.2023 - 01.2024
  • Teamed with peers, technicians and pharmacists to prioritize and complete orders.
  • Checked expiration dates on medications to ensure that only unexpired products were dispensed.
  • Restocked shelves with new supplies of medications as needed.
  • Resolved customer complaints in a timely manner while maintaining professionalism at all times.
  • Organized work areas so that everything was easily accessible when needed.
  • Ensured compliance with all federal, state, local laws and company policies related to pharmacy operations.
  • Received payment from customers and processed credit card transactions when necessary.
  • Interpreted and processed medication orders under supervision of pharmacist.
  • Provided customer service to patients by answering questions about medications and health-related topics.
  • Maintained daily inventory of pharmaceuticals and ensured proper storage conditions.

Catering Server

Top Waiter
Jersey City, NJ
03.2022 - 07.2023
  • Cleaned up after events, including washing dishes and utensils used during meal service.
  • Set up and tore down all catering services in banquet halls and at customer locations.
  • Set up tables with appropriate linens and silverware prior to each event.
  • Performed pre-event setup activities such as arranging chairs or tables in designated areas.
  • Transported prepared foods from kitchen to serving areas using carts or dollies.
  • Maintained cleanliness of the buffet area, including setting up and breaking down the buffet table.
  • Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.
  • Followed proper sanitation procedures when handling food items.
  • Wrapped silverware efficiently and organized napkins for up to [Number] guests.
  • Received payment from customers for catering services rendered.
  • Informed guests of daily specials and new menu items available for catering services.
  • Operated cash registers accurately and efficiently when needed.

Receptionist

Paul Mitchell The School
Tampa, FL
01.2021 - 11.2022
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Scheduled and confirmed appointments.
  • Greeted visitors and provided them with assistance.
  • Provided excellent customer service at all times while interacting with both internal and external customers.
  • Scheduled appointments for clients, customers, and other visitors.
  • Maintained a neat reception area by organizing materials and tidying up furniture.
  • Answered and directed incoming calls using multi-line telephone system.
  • Served visitors by greeting, welcoming and directing to appropriate personnel.
  • Maintained daily calendars, set appointments with clients and planned daily office events.
  • Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.

Education

High School Diploma -

Union City High School
Union City, NJ
06-2020

Skills

  • Medication Dispensing
  • Drug Inventory Management
  • Order Verification
  • Billing Support
  • Supply Restocking
  • Prescription Filling
  • Drug Inventory Control
  • Resolving Customer Issues
  • Interpreting Orders
  • Processing Payments

Certification

  • I have a certified pharmacy tech license, also i have a beautician certification

Timeline

Pharmacy Technician

Greenville Pharmacy
08.2023 - 01.2024

Catering Server

Top Waiter
03.2022 - 07.2023

Receptionist

Paul Mitchell The School
01.2021 - 11.2022

High School Diploma -

Union City High School

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Jocelynn Augusto