Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jocelynn Brust

Ocoee,FL

Summary

Energetic Crew Member known for high productivity and efficient task completion. Skilled in customer service, teamwork, and time management, ensuring smooth operations in fast-paced environments. Excel in communication, adaptability, and problem-solving, contributing to team success and customer satisfaction.

Overview

1
1
year of professional experience
2025
2025
years of post-secondary education

Work History

Crew Member

Wendy's
Ocoee, FL
01.2025 - Current
  • Provided friendly customer service to enhance guest experience.
  • Assisted in maintaining cleanliness and organization of work areas.
  • Collaborated with team members to ensure efficient workflow during busy hours.
  • Handled cash transactions and operated point-of-sale systems accurately.
  • Stocked supplies and ingredients to support daily operations effectively.
  • Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
  • Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
  • Provided excellent customer service to maintain a positive atmosphere for guests.
  • Organized and restocked supplies to support operations and team productivity.
  • Resolved customer complaints in a professional manner.
  • Interacted pleasantly with guests to deliver quality customer service.
  • Packaged menu items into bags or trays and placed drink orders into carriers.
  • Maintained organized storage areas for food products, beverages and restaurant supplies.
  • Took orders from patrons and input selections into store computer system.
  • Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
  • Drove team success by quickly completing assigned tasks.
  • Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
  • Upheld high standards of productivity and quality in operations.
  • Restocked napkins, condiments and utensils at self-service areas during slow periods.
  • Assembled and served meals according to specific guest requirements.
  • Served food and beverages at take-out counters to provide fast service to waiting guests.
  • Talked pleasantly with customers while taking orders and promoted positive image for business.
  • Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
  • Maintained an organized work area to ensure efficient operations.

Education

Lake Brantley
Altamonte Springs, FL

Skills

  • Customer service
  • Cash handling
  • Time management
  • Food safety practices
  • Attention to detail
  • Communication skills
  • Organizational skills
  • Adaptability to fast-paced environments
  • Quality assurance
  • Problem solving
  • Inventory management
  • Cleaning
  • Safety awareness
  • Teamwork and collaboration
  • Problem-solving
  • Multitasking and organization
  • Crew leadership
  • Workplace efficiency
  • Hospitality service expertise
  • Willingness to learn

Timeline

Crew Member

Wendy's
01.2025 - Current

Lake Brantley