JOCELYNN GONZALEZ
Moreno Valley,CA
Summary
Driven college graduate seeking real-world experience in field of Human Services, that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Registered Behavior Technician
Ambitions Behavioral Health
Moreno Valley, CA
10.2021 - Current
- Observe, monitor, and record problem behaviors through accurate behavior-consequence data collection, graphs and anecdotal notes.
- Conduct functional behavior assessments, functional analysis, preference assessments and assessments of basic learning and language skills to identify target behaviors and purpose of behaviors.
- Keep accurate records by documenting progress and adhering to prescribed behavior plan.
- Intervene with clients' challenging behaviors by reinforcing therapeutic alternatives and coping mechanisms.
- Coordinate with medical and paramedical professionals to provide appropriate input and effectively formulate and implement treatment plans for patients.
School Program Leader
Think Together
Riverside, CA
08.2020 - 01.2021
- Conferred and resolve education-related issues and problems with students, parents and school officials.
- Provide homework assistance, academic enrichment and physical activities, using curriculum and materials provided by program.
- Create engaging environment that fosters sense of belonging that kids want to be in.
- Support students in making positive behavior choices and take disciplinary measures when appropriate
Business Agent
QC Logistics
Moreno Valley, CA
10.2019 - 01.2020
- Exceeded goals through effective task prioritization and great work ethic.
- Maximized sales through effective client relationship development.
- Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
Assistant Manager
Little Caesars Pizza
Moreno Valley, CA
06.2018 - 10.2019
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Increased sales by driving operational efficiencies and building excellent customer rapport.
- Created organization systems for inventory control, merchandising, financial reports and schedules, dramatically increasing operational efficiency.
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
- Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
- Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
Education
Bachelor of Arts - Sociology
California State University - San Bernardino
San Bernardino, CA12.2021
Skills
- Critical Thinking
- Needs Assessment
- Interdisciplinary Collaboration
- Patient Counseling
- Staff Management
- Time Management
- Team Player
- Problem-Solving
Certification
- RBT - Registered Behavior Technician
Computer Skills
G Suite
Microsoft Office
Microsoft Windows
Social Media Platforms
Languages
Spanish
Native or Bilingual
Timeline
Registered Behavior Technician
Ambitions Behavioral Health
10.2021 - Current
School Program Leader
Think Together
08.2020 - 01.2021
Business Agent
QC Logistics
10.2019 - 01.2020
Assistant Manager
Little Caesars Pizza
06.2018 - 10.2019
Bachelor of Arts - Sociology
California State University - San Bernardino
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