Summary
Overview
Work History
Education
Skills
Timeline
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Jocelynn Jaramillo

Albuquerque,NM

Summary

Proven leader and strategic thinker, adept in critical thinking and team leadership, with a track record of enhancing operational efficiency and employee engagement at TriCore and Amazon Fulfilment Center. Excelled in high-pressure scenarios, significantly improved training processes, and mentored teams to exceed performance goals. Skilled in analytical thinking and excellent communication, consistently delivering results.

Overview

6
6
years of professional experience

Work History

CLA 2

TriCore
06.2023 - Current
  • I play the lead role on weekends whether the shift lead is present or not.
  • Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
  • Assisted in training new phlebotomists in proper blood collection techniques and safety protocols.
  • Enhanced patient experience by performing blood draws quickly and efficiently.
  • Provides guidance and support to coworkers when help is needed.
  • Developed and implemented strategies to improve phlebotomy processes such as the floor assignments.

Trainer

Amazon Fulfilment Center
02.2022 - 06.2023
  • Conducted individual training and group trainings with classes over 10+ employees.
  • Conducted New Employee Orientation.
  • Trained in 3 different departments, Inbound Decant, Stow and Outbound Pack.
  • Worked with Hazmat safety in creating a donation program for ABQ1.
  • Provided one-on-one audit's to help individuals reach their full potential within the organization.
  • Collaborated with subject matter experts to create accurate training content in trainer meetings.
  • Enhanced trainee engagement through interactive workshops and hands-on activities.
  • Developed and implemented successful onboarding program.

Trainer

Dions
06.2018 - 02.2022
  • Conducted New Employee Orientation.
  • Trained and mentored new hires to fulfill various roles in all departments including openings, closings, and inventory.
  • Completed employee audits.
  • Took a lead role as "First Board" and managed the Pie area during the busy hours.


Education

No Degree - Exercise Science

Central New Mexico Community College
Albuquerque, NM
08.2026

High School Diploma -

Atrisco Herritage Academy HS
APS
05.2021

Skills

  • Critical Thinking
  • Analytical Thinking
  • Strategic Planning
  • Organizational Skills
  • Team Leadership
  • Adaptability and Flexibility
  • Decision-Making
  • Team building
  • Task Prioritization
  • Excellent Communication

Timeline

CLA 2

TriCore
06.2023 - Current

Trainer

Amazon Fulfilment Center
02.2022 - 06.2023

Trainer

Dions
06.2018 - 02.2022

No Degree - Exercise Science

Central New Mexico Community College

High School Diploma -

Atrisco Herritage Academy HS

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Jocelynn Jaramillo