Summary
Overview
Work History
Education
Skills
Timeline
Volunteer
Jocelynn Leto

Jocelynn Leto

Toledo,OH

Summary

Innovative professional with expertise in promoting academic, career and social development programs. Possesses excellent communication, problem-solving and organizational skills. Trusted advisor goes extra mile to help individuals succeed. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

7
7
years of professional experience

Work History

YMCA After School Counselor

YMCA of Greater Toledo
10.2022 - Current
  • And complete homework with children ranging between kindergarten and 5th grade
  • Create activities and crafts for the children to do
  • Prep food and serve to the children
  • Supervise and aid in recreational or game activities
  • Chaperone and supervise on field trips
  • Used data to monitor students' progress and recommend solutions for improvement.

Teaching Assistant

TOLEDO PUBLIC SCHOOLS
09.2022 - Current
  • Taught courses under guidance of senior instructors.
  • Handled class records for attendance, assignment grades and course participation scores.
  • Supported classroom activities, tutoring, and reviewing work.
  • Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
  • Supported classroom maintenance and upkeep, organizing books and materials.
  • Copied, organized and distributed classroom assignments or other paperwork.
  • Facilitated activities in small groups to reinforce concepts taught by class teacher.
  • Developed materials for classroom teachers to support instruction, lab work or in-class activities.
  • Assisted in maintaining engaging and respectful educational environment by promoting discipline and cooperation.
  • Supported planning and preparation for culturally-diverse class sessions.

Personal Shopper/Sales Associate

Sam's Club
06.2022 - 09.2022
  • Greet customers and deliver items
  • Contributed to team objectives in fast-paced environment.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Selected correct products based on customer needs, product specifications and applicable regulations.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.

Home Energy Consultant

IGS Energy
01.2022 - 06.2022
  • Taught customers how to reduce energy usage and directly cut costs with proactive strategies.
  • Presented and explained energy efficiency programs to social, commercial and industrial audiences.
  • Contributed to client interaction via email and conference calls.
  • Leveraged sales CRM software platform to track and notate sales interactions and follow up activities.
  • Recommended energy-efficient technologies or alternate energy sources.

Paraprofessional

Perrysburg City Schools
08.2021 - 01.2022
  • Collaborated with instructors to develop engaging lesson plans.
  • Assisted classroom teacher in supervising snack time and indoor and outdoor play.
  • Assisted with school field trips and special events by collecting permission slips and payments.
  • Assisted in maintaining engaging and respectful educational environment by promoting discipline and cooperation.
  • Helped teachers manage bus loading and unloading.
  • Maintained and operated classroom equipment to maximize use and lifespan.
  • Relieved classroom teacher during breaks and maintained order and structure in classroom.
  • Conducted weekly review sessions to help students prepare for exams.
  • Enforced rules and instructions to maintain discipline.
  • Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
  • Administered tests and assessments to evaluate student progress and performance.

Assistant Teacher

Educare Academy Child Development Centers
06.2021 - 08.2021
  • Oversaw classroom operations during teacher and parent meetings.
  • Assisted in implementation of new learning tools, systems and materials.
  • Supervised recess, lunch and daily student intake and dismissal.
  • Completed daily reports, meal count sheets, and attendance logs.
  • Worked with teachers to design lesson plans and coordinate activities for classes.
  • Worked with teacher to identify and target opportunities for instructional improvements.
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Kept records of student progress for teachers and parents and made notes on behavior, grades, comprehension, and personal growth.
  • Supported student physical, mental, and social development using classroom games and activities.
  • Assisted in lessons, curriculum and homework planning.

Cafe Associate

Sam's Club
07.2019 - 05.2021
  • Addressed and resolved customer service issues to establish trust and increase satisfaction.
  • Prepared weekly schedules and assigned tasks to staff to maintain organized shift and smooth operations.
  • Trained and supervised new staff to enhance customer service skills and comply with food safety standards.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Maintained clean and attractive product displays to entice customer purchases.
  • Displayed calm and friendly demeanor when addressing and resolving customer issues and complaints.
  • Produced food and drink products adhering to company quality and quantity standards.
  • Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
  • Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
  • Replenished products daily for optimal freshness and visibility.
  • Monitored food temperatures to comply with safety regulations.
  • Operated point-of-sales system and securely handled cash and credit card payments to drive business profitability.

Cook, Waiter

Pizza Post
06.2016 - 07.2019
  • Collaborated with kitchen staff to facilitate prompt and accurate food preparation.
  • Tasted, smelled, and pierced food with fork to verify sufficient cooking.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Informed customers about daily and seasonal specials.
  • Bussed tables during busy periods to assist staff and quickly turn over tables.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.

Education

Associate of Arts - Early Childhood Education

North Central State College
Mansfield, OH
12.2021

High School Diploma -

Norwalk High School
Norwalk, OH
06.2018

Skills

  • Data Analysis
  • Crisis Intervention
  • Youth Development
  • Individualized Education Programs (IEP)
  • Teach Courses
  • Social and Emotional Health
  • Time Management
  • Toddler-Preschool Age-Group Experience
  • Student Registration
  • Small Group Instruction
  • Teach Social Skills
  • Preparing Instructional Materials

Timeline

YMCA After School Counselor

YMCA of Greater Toledo
10.2022 - Current

Teaching Assistant

TOLEDO PUBLIC SCHOOLS
09.2022 - Current

Personal Shopper/Sales Associate

Sam's Club
06.2022 - 09.2022

Home Energy Consultant

IGS Energy
01.2022 - 06.2022

Paraprofessional

Perrysburg City Schools
08.2021 - 01.2022

Assistant Teacher

Educare Academy Child Development Centers
06.2021 - 08.2021

Cafe Associate

Sam's Club
07.2019 - 05.2021

Cook, Waiter

Pizza Post
06.2016 - 07.2019

Associate of Arts - Early Childhood Education

North Central State College

High School Diploma -

Norwalk High School

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Jocelynn Leto