Jocelynn Kayann Maier
Brookings,USA
Summary
Professional with experience in front-line customer service, adept at creating welcoming environments and ensuring smooth operations. Skilled in multitasking, handling inquiries, and resolving issues efficiently. Strong team player focused on collaboration and achieving results, adaptable to changing needs and priorities. Known for reliability, excellent communication skills, and a positive attitude.
Experienced with social media strategy development, content creation, and analytics. Utilizes innovative approaches to improve online engagement and brand visibility. Track record of leveraging data-driven insights to optimize campaigns and achieve business goals.
Overview
6
6
years of professional experience
Work History
Equestrian Assistant
Dehaan Equestrian Center
03.2025 - 05.2025
- Maintained a safe and clean environment for horses and riders through daily stable management tasks.
- Provided exceptional care to horses by administering medications, grooming, and feeding as needed.
- Assisted in the rehabilitation of injured horses, resulting in faster recovery times and improved overall health.
Front of House Employee
Pizza Ranch Buffet
10.2024 - 02.2025
- Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
- Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
- Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
- Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
Intern
Studio101 By Breyce
01.2023 - 01.2024
Registration Clerk
Horn Memorial Hospital
01.2023 - 01.2024
- Completed registration paperwork, verifying accurate patient information.
- Answered patient questions and inquiries regarding registration process and documentation.
- Managed high call volumes while accurately scheduling appointments and directing calls to appropriate departments as needed.
Dietary Aide
WillowDale Wellness Village
01.2021 - 01.2024
- Kept all kitchen areas clean, tidy and free of hazards.
- Served meals to residents in accordance with established schedules and dietary procedures.
- Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
- Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
Painter
MVAO Elementary & Middle School
01.2021 - 01.2022
Server
Fireside
01.2019 - 01.2020
Education
Associate of Arts - General Studies
South Dakota State University
Brookings, South Dakota05-2026
High School Diploma -
OABCIG High School
Ida Grove, IA05.2024
Skills
- Horse handling
- Strong work ethic
- Customer service
- Problem-solving
- Patient registration
- Payment processing
- Time management
- Cleaning and sanitizing
- Teamwork and collaboration
- Social media management
- Photo and video editing
Accomplishments
- Larry Scheer Scholarship
- Jackrabbit Scholarship
- Violetta Coil Scholarship
- Dollars For Scholars Scholarships
- Artist of the year
- Outstanding in the Arts Awards
- Lettering in Softball, Wrestling Management, Golf
- Greenhand Award
- Chapter Degree
- Joined local Fire Department
Languages
English
Native or Bilingual
Timeline
Equestrian Assistant
Dehaan Equestrian Center
03.2025 - 05.2025
Front of House Employee
Pizza Ranch Buffet
10.2024 - 02.2025
Intern
Studio101 By Breyce
01.2023 - 01.2024
Registration Clerk
Horn Memorial Hospital
01.2023 - 01.2024
Dietary Aide
WillowDale Wellness Village
01.2021 - 01.2024
Painter
MVAO Elementary & Middle School
01.2021 - 01.2022
Server
Fireside
01.2019 - 01.2020
Associate of Arts - General Studies
South Dakota State University
High School Diploma -
OABCIG High School
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