Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jocelyn Policarpio

Tyler,TX

Summary

Dynamic Lead Chef with a proven track record at Little Caesars, excelling in kitchen management and food safety standards. Enhanced profitability through cost-saving measures while fostering teamwork and collaboration. Recognized for exceptional food presentation and customer service, consistently delivering high-quality dishes that elevated guest satisfaction.

Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

4
4
years of professional experience

Work History

Lead Chef

Little Caesars
01.2022 - Current
  • Ensured adherence to food safety regulations by implementing strict sanitation protocols within the kitchen environment.
  • Implemented cost-saving measures, increasing profitability without compromising on food quality or presentation standards.
  • Coordinated catering services for off-site events, ensuring seamless logistics planning.
  • Reduced staff turnover through effective training, mentoring, and performance evaluations.
  • Increased customer satisfaction by consistently delivering high-quality dishes in a timely manner.
  • Established strong relationships with suppliers, ensuring the consistent delivery of fresh ingredients at competitive prices.
  • Demonstrated exceptional leadership skills while supervising a team of chefs and kitchen staff members during peak service hours.
  • Managed inventory control systems to reduce waste and maintain optimal stock levels for daily operations.
  • Maintained well-organized mise en place to keep work consistent.
  • Hired, managed, and trained kitchen staff.
  • Handled and stored food to eliminate illness and prevent cross-contamination.
  • Coordinated employee schedules and developed staff teams to boost productivity.
  • Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.

Food Runner

Don Juans Mexican Restaurant
01.2021 - 07.2023
  • Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
  • Greeted customers and provided outstanding customer service.
  • Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
  • Maintained clean and organized dining areas, contributing to a pleasant atmosphere for patrons.
  • Reduced wait times by efficiently transporting completed orders from the kitchen to the appropriate tables.
  • Adhered strictly to food safety guidelines while handling and transporting food items, protecting both guests and employees from potential health risks.
  • Acted as a liaison between the kitchen, serving staff, and guests, ensuring clear communication for efficient service delivery.
  • Received positive feedback from both guests and management for exceptional work performance and dedication to customer satisfaction.
  • Promoted teamwork among front-of-house and back-of-house staff, fostering a positive work environment.
  • Provided exceptional customer service by attentively listening to guests'' concerns and addressing them accordingly.
  • Implemented feedback from customers and staff to improve service delivery processes.
  • Maintained positive and professional demeanor under pressure, contributing to pleasant dining environment.
  • Assisted in training new food runners, improving team efficiency and service quality.
  • Ensured compliance with health and safety regulations during food handling and delivery.
  • Collaborated with kitchen team to correct any order discrepancies, ensuring customer satisfaction.
  • Supported waitstaff during peak hours, reducing wait times and improving service efficiency.
  • Increased customer satisfaction with quick and courteous food delivery.
  • Monitored dining area to anticipate customer needs, enhancing overall dining experience.
  • Participated in weekly staff meetings to discuss improvements in service delivery, enhancing team performance.
  • Managed food presentation before delivery, ensuring all dishes met quality standards.
  • Provided feedback to kitchen on customer preferences, aiding in menu adjustments.
  • Assisted in inventory management of dining supplies, ensuring availability and reducing waste.

Education

High School Diploma -

Tyler High School
3535 Lion Ln Tyler Tx
05-2025

Skills

  • Cooking techniques
  • Sanitation practices
  • Food presentation
  • Kitchen management
  • Food safety standards
  • Team management
  • Sanitation standards
  • Kitchen operations
  • Cost management
  • Purchasing managemento
  • Teamwork
  • Teamwork and collaboration
  • Customer service
  • Time management
  • Problem-solving abilities
  • Food preparing, plating, and presentation
  • Team building and development

Languages

Spanish
Full Professional
English
Full Professional

Timeline

Lead Chef

Little Caesars
01.2022 - Current

Food Runner

Don Juans Mexican Restaurant
01.2021 - 07.2023

High School Diploma -

Tyler High School

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