Jocelynn Ponce
Mount Pleasant,TX
Overview
4
4
years of professional experience
1
1
Certification
Work History
Equipment Operator
Dollar General Distribution Center
Longview, TX
06.2024 - Current
- Operated forklifts and pallet jacks to transport merchandise efficiently throughout distribution center.
- Conducted regular equipment inspections, ensuring compliance with safety standards and operational protocols.
- Collaborated with team members to optimize workflow processes and enhance overall productivity.
- Trained new operators on equipment handling, safety procedures, and best practices in warehouse operations.
- Assisted in loading and unloading trucks, ensuring timely delivery of products to retail locations.
- Ensured safe working environment through adherence to safety guidelines and protocols for equipment operation.
- Operated range of heavy equipment on regular basis with advanced skill.
- Managed high-traffic periods effectively by utilizing efficient multitasking skills under pressure.
Sales Associate
Lowe's Home Improvement
Mount Pleasant, TX
07.2022 - 08.2023
- Provided friendly and professional customer service, assisting customers with their home improvement project needs and ensuring a welcoming atmosphere in the store.
- Accurately processed orders, validated loading tickets, and facilitated timely deliveries to ensure customers received merchandise as expected, contributing to overall customer satisfaction.
- Demonstrated a commitment to safety by adhering to safe work practices, actively encouraging a culture of safety, and promptly reporting any safety or security concerns around the store entrance.
- Assisted customers in product selection, providing knowledgeable recommendations and enhancing overall shopping experience.
Environmental Systems Technician
Titus Regional Medical Center
Mount Pleasant, TX
01.2022 - 05.2022
- Diligently followed departmental policies and procedures to perform thorough cleaning and disinfecting of TRM facilities, contributing to the reduction of infection transmission risks.
- Executed various routine cleaning tasks with a strong focus on maintaining a clean, appealing, and organized environment throughout the entire hospital.
- Demonstrated excellent teamwork and communication skills by collaborating effectively with co-workers, management, patients, visitors, and physicians to ensure a safe and sanitary hospital environment.
- Performed routine maintenance on medical equipment to ensure operational efficiency.
Cashier
Southend Grocery Exxon
Mount Pleasant, TX
08.2021 - 01.2022
- Efficiently processed customer transactions for fuel and convenience store purchases, accurately handling cash, credit card transactions, and providing change, resulting in error-free financial transactions.
- Delivered exceptional customer service by greeting and assisting customers with their needs, addressing inquiries, and maintaining a clean and organized store environment to enhance the overall customer experience.
- Demonstrated strong attention to detail and compliance with company policies and procedures, including inventory management, cash reconciliation, and adhering to safety protocols, contributing to the smooth operation of the gas station.
- Managed cash register operations, ensuring balanced drawers at end of shifts.
- Processed customer transactions efficiently using point-of-sale systems.
Education
Northeast Texas Community College
Mount Pleasant, TX12.2022
Skills
- Language: Spanish (Fluent)
- Computer: Microsoft Office, Microsoft excel, EPIC
- Heavy equipment operation
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
LEADERSHIP & COMMUNITY SERVICE
- Future Business Leaders of America, Competitor, Mount Pleasant, TX, 2021-08, 2022-05, Competed for state and area for public speaking on mental health awareness.
- National Technical Honor Society, Mount Pleasant, TX, 2021-08, 2022-05
Certification
- CPR Certification February 2019
- Certified Phlebotomy Technician December 2022
Languages
Spanish
Full Professional
Timeline
Equipment Operator
Dollar General Distribution Center
06.2024 - Current
Sales Associate
Lowe's Home Improvement
07.2022 - 08.2023
Environmental Systems Technician
Titus Regional Medical Center
01.2022 - 05.2022
Cashier
Southend Grocery Exxon
08.2021 - 01.2022
Northeast Texas Community College