Jocelynn Rodela
El Paso
Summary
Skilled and detailed-oriented cosmetologist and home-health care assistant with experience in customer service, seeking to contribute to KEDPLASMA's mission of providing high-quality plasma for life-saving therapies as a Medical Screener. Proficient in assisting with heath screenings, performing vital sign assessments and maintaining compliance with regulatory standards. Skilled at operating internal systems and ensuring accurate documentation. Committed to guest/patient safety, I thrive in collaborative, community focused environments that prioritize quality care and positive experiences.
Overview
6
6
years of professional experience
Work History
Cosmetologist
Great Clips Hair Salon
El Paso, TX
04.2023 - Current
- Provided personalized haircuts and styling services to 13-20 clients each day using Great Clips Styleware System and ensuring a professional and comfortable guest experience.
- Maintained cleanliness and organization of workstations and salon environment, adhering to the Texas Department of Licensing and Regulation to ensure health and safety.
- Enhanced efficiencies by developing an employee script to increase customer profiles and improve data entry to maintain accurate records, increasing customer return by 25% over the last quarter.
- Educate clients on haircare products and maintenance techniques to build an uplifting, comfortable client relationship, fostering repeat business and referrals.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Contributed to the salon's positive reputation through excellent customer service, attention to detail, and commitment to client satisfaction.
Home Health Aide
Healthcare Services Group
El Paso, TX
05.2020 - Current
- Assist in healthcare screenings, perform vital signs assessments and fingerstick blood sampling under supervision.
- Monitored client health status, documenting heath status and reporting changes to healthcare professionals.
- Collaborated with multidisciplinary teams, ensuring patient comfort to develop individualized care plans tailored to patient needs.
- Implemented safety protocols to ensure a secure environment, minimizing risks of injury and accidents.
Education
Multidisciplinary Studies - Speech Pathology
El Paso Community College
El Paso, TX12-2027
High School Diploma -
Socorro High School
El Paso, TX06-2023
Skills
- Vital sign Assessment (blood pressure, pulse, temperature, weight)
- Fingerstick Blood Sampling
- Data entry and Record Keeping
- Regulatory compliance
- Strong Interpersonal and Communication Skills
- Licensed Cosmetologist
Timeline
Cosmetologist
Great Clips Hair Salon
04.2023 - Current
Home Health Aide
Healthcare Services Group
05.2020 - Current
Multidisciplinary Studies - Speech Pathology
El Paso Community College
High School Diploma -
Socorro High School