Years of Sales Experience
Jocille Leota
Allen,TX
Summary
Reliable Inside Sales Manager gifted with the ability to establish effective standards and goals for sales staff. Adept at maintaining high level of product knowledge and addressing customer needs. Self-motivated and flexible with outstanding team building expertise.
Overview
10
10
Work History
Inside Sales Manager
Brinks Home Security
Dallas, TX
06.2015 - 11.2018
- Monitors sales calls to observe misdemeanor, accuracy, conformity to company policies, ability to close sales and ability to sell multiple products in multiple regions.
- Determines work procedures, prepares work schedules, and expedites workflow.
- Hire, evaluate, coach, and counsel personnel in performance of their duties.
- Helped construct sales process for Inside Sales Department to sell Nest Secure System.
- Trained employees on new technology and sales methods.
- Set and exceeded inside sales goals.
- Worked closely with other departments to promote products and marketing campaigns.
- Reinvented how team interacts with prospective clients by developing innovative and creative sales pitch that was implemented into sales team strategy.
- Calculated sales commission for sales team of 20+ reps.
- Conducted selling efforts and managed 40 sales specialists.
Customer Retention Specialist
Vivint
Lindon, UT
03.2013 - 10.2014
- Developed product demonstrations and presentations for customers.
- Provided excellent customer service and ensured customer satisfaction.
- Recognized and rewarded outstanding work performance to cultivate a positive and collaborative customer service culture.
- Educated customers about brand to incite excitement about the company’s mission and values.
- Adhered to appropriate legal scripting when required.
- Answered customer telephone calls promptly and in appropriate manner.
Order Validator - Data Entry Clerk
Dialogue Marketing/Frontier Communications
Orem, UT
09.2012 - 03.2013
- Verified data integrity and accuracy.
- Prepares contracts and invoices.
- Reviews orders if completed or accurate.
- Place in orders for products customer request.
- Copied, logged and scanned supporting documentation.
- Entered and sorted data accurately after establishing data entry priorities and procedures.
- Reviewed and updated client correspondence files and scheduling database.
Education
Bachelor's - Business Management, Finance
Brigham Young University
TXSeptember 2017
Bachelor's - Business Administration/Finance
Utah Valley University
2014
Skills
- Experienced in implementing performance based sales strategies
- Staff development
- Team leadership
- Project management
- Account management
- Recruitment
- Budget development
- Staff management
Timeline
Inside Sales Manager
Brinks Home Security
06.2015 - 11.2018
Customer Retention Specialist
Vivint
03.2013 - 10.2014
Order Validator - Data Entry Clerk
Dialogue Marketing/Frontier Communications
09.2012 - 03.2013
Bachelor's - Business Management, Finance
Brigham Young University
Bachelor's - Business Administration/Finance
Utah Valley University
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