Jocko McGill
Manhattan,NY
Summary
Skilled professional demonstrates abilities in troubleshooting and fixing problems within all vehicle systems. Adept at working quickly and accurately to repair, replace, or refurbish components. Proficient in maintaining records, updating logs and training employees.
Overview
16
16
years of professional experience
Work History
Automotive Technician
Empire Cadillac of Long Island City
Long Island, NY
12.2021 - Current
- Employed diagnostic strategies to pinpoint customer automobile concerns
- Expertise in wire repair diagnostics for various systems
- Regularly provide consultations on diagnostic aspects of vehicles
- Diagnosed mechanical problems using specialized computer software and diagnostic tools.
Automotive Technician
Potamkin Cadillac
New York, NY
04.2017 - 04.2020
- Promote an efficient and hazard-free environment
- Revitalized engine, transmission, and steering systems
- Executed routine tune-ups and conducted safety assessments
- Repaired vehicles according to manufacturer specifications by replacing worn parts such as brakes, wheel bearings, and spark plugs.
- Followed established guidelines for troubleshooting and diagnosing various types of automotive systems.
Sales Associate/IT Support Engineer
beyond vape
New York, NY
11.2015 - 04.2017
- Processed transactions using a point-of-sale system.
- Conducted inventories on a regular basis to track stock levels.
- Troubleshot system issues related to network connectivity, software installation and configuration, printing.
- Assisted with the deployment of new applications and updates to existing applications.
Assistant Technical Coordinator/ Hearing Recorder
Ubiqus Reporting, Inc.
Manhattan, NY
12.2013 - 05.2015
- Documented hearings across multiple Department of Education venues
- Coordinated workforce assignments at various Department of Education contracted locations
- Developed technical documentation and user guides to facilitate efficient operations.
- Provided technical support to staff on a wide range of computer systems and applications.
Warehouse Employee
Yankee Stadium
Bronx, NY
03.2010 - 01.2015
- Aided in overseeing commissary personnel operations
- Tracked inventory and conducted cycle counts to maintain accurate records.
- Utilized hand pallet jack, forklift, and other equipment to move materials within the warehouse.
- Stored items in orderly and accessible manner in warehouse tool rooms, supply rooms, or other areas.
- Coordinated logistical operations for stadium deliveries
Assistant Office Manager
Spence - Chapin
New York, NY
10.2008 - 10.2011
- Developed, implemented and maintained systems for the filing of records, reports and documents.
- Provided administrative support to senior management staff.
- Managed inventory of IT assets, such as laptops, desktops, servers, and peripherals.
- Performed regular maintenance checks on computer hardware components.
Education
Diploma - Automotive Technology
Lincoln Technical Institute
Mahwah, NJ08.2009
Regents Diploma - Robotics
Frederick Douglass Academy
New York, NY01.2008
Skills
- Electrical repair procedures
- Customer Relationship Management (CRM)
- Diagnostic Assessment
- Hardware Installation
- Help Desk Operations
- System performance optimization
Personal Information
Work Permit: Authorized to work in the US for any employer
References
References available upon request.
Timeline
Automotive Technician
Empire Cadillac of Long Island City
12.2021 - Current
Automotive Technician
Potamkin Cadillac
04.2017 - 04.2020
Sales Associate/IT Support Engineer
beyond vape
11.2015 - 04.2017
Assistant Technical Coordinator/ Hearing Recorder
Ubiqus Reporting, Inc.
12.2013 - 05.2015
Warehouse Employee
Yankee Stadium
03.2010 - 01.2015
Assistant Office Manager
Spence - Chapin
10.2008 - 10.2011
Diploma - Automotive Technology
Lincoln Technical Institute
Regents Diploma - Robotics
Frederick Douglass Academy
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