Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Timeline
Generic

Joddea Fisher

Summary

Knowledgeable about preparing invoices, processing payments and pursuing past-due balances. Well-versed in accurately coding different types of bills for clear recordkeeping and tracking. Team-oriented, dependable and performance-driven.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Billing Specialist

Ochin
04.2022 - Current
  • Analyzing all billing procedures and identifying opportunities for improvement
  • Ensuring clients' billing accounts are set up correctly and according to their requirements
  • Preparing reports and meeting billing deadlines
  • Accurately bill Medicare, Medicaid, self-pay/uninsured, and commercial insurance, processing claims in accordance with payer requirements and organization policy
  • Thoroughly research and resolve credit balances
  • Participates in Quality Control measurement and follow-up
  • Conducts special projects and special studies to facilitate revenue management as required for system conversions, new facilities/acquisitions, new departments, new service lines, changes in regulations, legal reviews, etc
  • Audited and corrected billing and posting documents for accuracy.
  • Handled account payments and provided information regarding outstanding balances. Post patient payments, electronic remits, and paper explanation of benefits (EOBs)

Collections Specialist II

VIEMED
04.2021 - 04.2022


  • Work back collectors aging bucket
  • Work claim denials
  • Accurately bill Medicare, Medicaid, self-pay/uninsured, and commercial insurance, processing claims in accordance with payer requirements and organization policy
  • Assist with the collection of receivables by monitoring accounts receivables, checking claim status and resubmitting claims of overdue accounts, filing corrected claims or appeals and alerting supervisor of seriously overdue accounts and trends
  • Post patient payments, electronic remits, and paper explanation of benefits (EOBs)
  • Correct claim and charge errors
  • Thoroughly research and resolve credit balances
  • Working knowledge of CPT and ICD9 codes, HCFA 1500, UB04 claim forms, HIPAA, billing and insurance regulations, medical terminology, insurance benefits
  • Efficient knowledge of policies and procedures to accurately answer questions from internal and external customers.
  • Processed billing calls and answered questions from patients and third-party carriers.
  • Processed online and paper appeal submissions and refund requests.

Government Audit Coordinator

LHC Group
05.2018 - 04.2021
  • Preparing correspondence to request overdue payment from audit agencies
  • Monitoring Audit Database for expected payments and adjustments
  • Coordinating between two CMS and Client audit support teams
  • Monitoring team inbox(es) to ensure proper attention and escalation
  • Performing quality assurance checks on CMS audit universes
  • Preparing monthly and quarterly reporting for leadership
  • Working with internal business partners
  • Developing a consistent audit process to ensure all outside audits are effectively managed
  • Creating and maintaining audit documentation
  • Assisting in various special projects as directed by the Manager of Government Programs Audit Support
  • Entering PCR decisions for RCD and cancelling LUPAs in the Audit Tool
  • Entering decisions in HCHB(Home Care Home Base) and researching billing issues
  • Assisting the VP and Director with research projects to assist legal team in recovering claims/payments
  • Regularly reviewing reports to ensure Nurse Practitioners are entering their own orders
  • Creating Appeals in response to wrongfully denied claims
  • Submitting requested information from Administrative Judges offices in regards to Medical Hearings.
  • Reviews collected information for trends and consistency, making notation of unusual patterns or quality variations
  • Researches legal mandates, policies, best practices, regulations, labor contracts, previous audit reports, and other materials relevant to the audit or special study
  • Provides administrative support to audits, consulting engagements, and other projects
  • Tracks hours worked, assists in preparing work-in-progress reports, sets up business calendars and cycles, then monitors key deadlines and/or time lines for projects, and work activities
  • Conducted financial, operational and compliance audits.
  • Analyzed trends in financial data to investigate fluctuations.

Administrative Assistant

University Hospital and Clinics
01.2016 - 05.2018
  • Researching, compiles and organizing information for use in the completion of reports and/or special projects
  • Attending and coordinating Interdisciplinary Rounding
  • Organizing and extracting clinical data for review by doctors and staff
  • Assist in the planning and preparation of meetings, classes and conference calls, to include: securing room reservation, sending meeting invitations and correspondence to participants, coordinating meals, supplies, and technology
  • Answered incoming calls, routed messages and resolved patient inquiries within target timeframes.
  • Maintained and updated patient records for accurate, current medical histories.
  • Serves as liaison between director and department managers, personally transmitting messages, requests and instructions as appropriate
  • Attends and records minutes of meetings, in addition to handling catering and housekeeping arrangements
  • Compiles all material required for distribution, including preparation of agenda and various reports
  • Prepare invoices from various vendors for approval
  • Simultaneously coordinating departmental meetings that occur at close intervals
  • Updating and editing policies and setting up approval groups in Policy Manager
  • Requesting reports on the Intranet and retrieving them out of HBI.

Administrative Coordinator III

South Louisiana Community College
12.2014 - 01.2016
  • Reviews, verifies, and assesses applications and support documents in accordance with established guidelines to determine financial aid eligibility
  • Interacts with students and/or families to follow up on missing or deficient information; relays and discusses status of application
  • Provides information to students and families regarding the options for obtaining financial aid, the process for requesting aid, and the eligibility requirements for receiving and maintaining aid
  • Maintains financial aid activity database, and prepares routine statistical reports and correspondence; sets up files on aid claimants, and maintains demographic data, as appropriate
  • Processes and accounts for loans, tribal checks, promissory notes, and/or other types of financial assistance; monitors expenditure to budget and, as appropriate, reconciles ledgers
  • Reviews checks and promissory notes with respect to current eligibility of intended aid recipient; returns ineligible checks to awarding agencies; returns non-valid promissory notes to students

Communications Deputy

St. Landry Sheriff Dept
09.2013 - 12.2014
  • Receives emergency calls
  • Asks caller to describe the nature of the emergency and asks follow up questions as necessary
  • Takes down location and personal information of the caller
  • Dispatches available emergency units to the proper location
  • Maintains logs of all calls and dispatched units
  • Enters call information and records into database
  • Prioritizes simultaneous emergency scenarios
  • Stays up to date on location and activity of emergency units in the area
  • Monitors activity of emergency vehicles and on-duty personnel during shift
  • Advises callers on how to handle non-emergency situation, and transfers callers to proper department
  • Submits call logs and caller information to law enforcement and legal officials when necessary
  • Reports any fraudulent or prank emergency calls to supervisor
  • Demonstrates knowledge of police codes and law enforcement terminology
  • Possesses knowledge of the function and types of police radio frequencies
  • Is capable of determining which emergency situations require the most immediate attention
  • Possesses mental and emotional strength necessary to deal with stressful situations for long period of time
  • Is capable of articulating instructions clearly in writing and speech.

Clerk II

City of Opelousas
10.2012 - 09.2013
  • Record information from meetings or other formal proceedings
  • Accept payments for taxes, utilities, and fines.
  • Generate work orders to start, stop, or transfer utility services
  • Distribute materials to employees or customers
  • Issue public notification of all official activities or meetings
  • Prepare documentation for contracts, transactions, or regulatory compliance
  • Record and maintain all vital and fiscal records and accounts
  • Prepare meeting agendas or packets of related information
  • Prepare informational or reference materials
  • Participate in the administration of municipal elections, such as preparation or distribution of ballots, appointment or training of election officers, or tabulation or certification of results
  • Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Prepare ordinances, resolutions, or proclamations so that they can be executed, recorded, archived, or distributed
  • Maintain and update documents, such as municipal codes or city charters

Casino Cage Cashier

Evangeline Downs Casino-Bank
09.2011 - 08.2012
  • Experience in opening customer accounts and viewing and assessment of problems associated with deposits
  • Enforced company standard operating procedures, gaming regulations and Title 31 compliance.
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Handled money, ticket and chips exchanges for customers.
  • Reported and filed paperwork for casino transactions, noted and investigated discrepancies and reported on notable incidents.
  • Another duty carried out was the handling of markers (loans from the casino to known customers).
  • Quickly and accurately counted drawers at start and end of each shift.
  • Processed various cash transactions and answered gaming customer questions.

Education

Bachelor's - International Business and Economics

Fort Hays State University
Hays, KS
05.2019

Certification of Studies - Medical Office Technology

Louisiana Technical College
Ville Platte, LA
01.2011

Technical Diploma - Business Office Technology

Charles B. Coreil Technical College
Ville Platte, LA
01.2011

Technical Diploma - Accounting Technology

Louisiana Technical College-Charles B Coreil Campus
Ville Platte, LA
01.2010

High School Diploma - General Business Studies

Ville Platte High School
Ville Platte, LA
01.2008

Skills

  • Microsoft Office
  • Auditing
  • Financial Analysis
  • Documentation
  • Data Entry
  • Research
  • Pivot Tables
  • Excel
  • Reporting
  • Claims Processing
  • Database Management
  • Tax Preparation
  • Internal Audit
  • Microsoft Excel
  • Microsoft Word
  • Accounting
  • Adobe Acrobat
  • Microsoft Powerpoint
  • Financial Report Writing
  • Bookkeeping
  • Account Reconciliation
  • General Ledger Accounting
  • Legal Research
  • Accounts Payable
  • Order Entry
  • GAAP
  • Accounts receivable
  • Dispute Negotiation
  • Year-End Reporting
  • Customer Contact
  • Order entry
  • Quality assurance
  • Invoice Processing
  • Payment Posting
  • Billing Systems and Software

Certification

Driver's License

Personal Information

Work Permit: Authorized to work in the US for any employer

Timeline

Billing Specialist

Ochin
04.2022 - Current

Collections Specialist II

VIEMED
04.2021 - 04.2022

Government Audit Coordinator

LHC Group
05.2018 - 04.2021

Administrative Assistant

University Hospital and Clinics
01.2016 - 05.2018

Administrative Coordinator III

South Louisiana Community College
12.2014 - 01.2016

Communications Deputy

St. Landry Sheriff Dept
09.2013 - 12.2014

Clerk II

City of Opelousas
10.2012 - 09.2013

Casino Cage Cashier

Evangeline Downs Casino-Bank
09.2011 - 08.2012

Bachelor's - International Business and Economics

Fort Hays State University

Certification of Studies - Medical Office Technology

Louisiana Technical College

Technical Diploma - Business Office Technology

Charles B. Coreil Technical College

Technical Diploma - Accounting Technology

Louisiana Technical College-Charles B Coreil Campus

High School Diploma - General Business Studies

Ville Platte High School

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Joddea Fisher