Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Jode Martin

Louisville,KY

Summary

Accomplished in compassionate care and team management, drove improvements in team efficiency and compliance at U of L Hospital via effective leadership and problem-solving. Versatile experience ranges from direct support to supervisory roles, showcasing resilience in dynamic healthcare environments.

Overview

10
10
years of professional experience
1
1
Certification

Work History

PCA

U of L Hospital
09.2024 - Current
  • Provide companionship and emotional support.
  • Provide clients assistance with eating, bathing, and grooming, supporting activities of daily living.
  • Documenting and reporting any changes in a clients condition to healthcare professionals.

Supervisor

U of L Hospital
05.2021 - 09.2024
  • Trained and developed new hires, ensuring skill growth and team efficiency.
  • Supervised and coordinated activities of staff to ensure policies and safety protocols were being followed, thus maintaining compliance.
  • Delegated tasks to team members according to individual strengths.

Direct Support Professional

Bingham Garden's
02.2021 - 04.2021
  • Assisted clients with daily living tasks such as hygiene, meal preparation, dressing, grooming, housekeeping duties.
  • Maintained accurate records of client data including incident reports, progress notes, and treatment plans.
  • Provided compassionate care and support to individuals with disabilities.

Shift Manager

Joella's Hot Chicken
11.2018 - 03.2021
  • Trained new hires, monitored staff and daily operations to ensure an efficient workflow.
  • Balanced cash drawers and resolved financial discrepancies using receipts as well as other financial documents.
  • Addressed customer concerns and resolved conflicts to ensure a positive customer experience.

Kitchen Crew Trainer

McDonald's
04.2016 - 10.2018
  • Communicated positively with trainees for encouraging continued growth.
  • Established trust within kitchen crew by practicing positive reinforcement.
  • Provided continuous support for new hires by answering questions about job duties or company policies.

Education

CCMA -

Healthcare Essentials
Louisville , KY
09.2025

High School Diploma - undefined

Fairdale High School
Louisville, KY
05.2018

Skills

  • Empathetic care
  • Team leadership
  • Strategic problem solving
  • Analytical thinking
  • Organizational abilities

Accomplishments

BLS Certified

CCMA

CPT

Certification

BLS

CCMA

CPT

Timeline

PCA

U of L Hospital
09.2024 - Current

Supervisor

U of L Hospital
05.2021 - 09.2024

Direct Support Professional

Bingham Garden's
02.2021 - 04.2021

Shift Manager

Joella's Hot Chicken
11.2018 - 03.2021

Kitchen Crew Trainer

McDonald's
04.2016 - 10.2018

High School Diploma - undefined

Fairdale High School

CCMA -

Healthcare Essentials

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