Professional with proven track record in volunteer management. Adept at coordinating and leading diverse teams to achieve organizational goals. Skilled in recruitment, training, and retention of both volunteers and paid staff, with strong focus on fostering collaboration and adaptability. Known for effective communication, problem-solving, and results-driven approach.
Overview
21
21
years of professional experience
Work History
Volunteer Coordinator
Nexus Animals
05.2025 - Current
Coordinated volunteer recruitment efforts to enhance community engagement and support initiatives.
Developed training materials and conducted workshops to streamline onboarding processes for new volunteers.
Managed scheduling and assignment of volunteers, ensuring optimal coverage for events and activities.
Implemented feedback systems to evaluate volunteer experiences and improve program effectiveness.
Provided ongoing support to volunteers throughout their tenure, addressing any concerns or issues promptly to ensure satisfaction and commitment to the organization''s goals.
Established strong relationships with local organizations, fostering collaboration and expanding volunteer opportunities.
Managed and tracked volunteer hours and progress to support accurate documentation.
Collaborated with other departments to maximize impact of volunteer efforts.
Administrative Assistant/Bookkeeper
Nexus Animals
09.2024 - 05.2025
Coordinated daily administrative tasks to enhance office efficiency and support team operations.
Managed scheduling and calendar appointments for executives, ensuring optimal time management.
Developed and maintained filing systems to improve document retrieval and organization.
Opened and properly distributed incoming mail to promote quicker response to client inquiries.
Oversaw inventory management for office supplies, ensuring availability and cost-efficiency at all times.
Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
Managed expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes.
Teacher Assistant
ONSLOW COUNTY SCHOOLS
08.2023 - 11.2023
Provide instructional support to lead teacher in an adaptive classroom.
Implement curriculum to support instructional education plans.
Ensure the safety of students in and outside of the facility.
Identify creative connections with children with disabilities to promote positive life and academic skills.
Operations Coordinator
Oklahoma City Public Schools
05.2023 - 07.2023
Oversee daily operations and staff of multiple school site kitchens.
Ensure proper storage in accordance with school, local and federal regulations.
Maintain financial responsibility of spending in inventory and supplies orders.
Ensure proper food handling during cooking and storage procedures.
Patient Care Coordinator
Quest Diagnostics
04.2022 - 02.2023
Place outbound calls and receive inbound calls to schedule various health plan members with preventative health care services.
Review mapping for accurate ate routing of traveling technicians for in-home services.
Respond to voicemail and email correspondence from internal and external customers in a timely manner.
Achieve a minimum of 150 calls, 8 scheduled appointments with stellar productive time, and under the minimum allowed for unproductive time.
Coordinated patient scheduling to optimize clinic workflow and reduce wait times.
Vegetation Technician
Craft Cannabis
05.2020 - 04.2021
Manage clones in vegetation room.
Prune mom plants
Monitor for any variances to the environment and or plant conditions
Mix 300 gallon nutrient tank daily
Transplant clones to flowering pots
Trim flower
Remove flower from stock for extract processing
Hang plants for drying
Weigh and record metrics for packaging
Maintain clean and sanitized work areas
Owner/Operator
Let's Taco Bout It
05.2020 - 01.2021
Owner- Operator of fusion street taco stand and food truck
Maintain and abide by food handling regulations
Develop recipes for mass volume production
Prepare menu items from scratch daily
Manage social media marketing
Canvass market for new customers
Prepare catering orders for delivery and/or pickup
Locate and build relationships with local vendors for top quality ingredients within budget.
Daily/weekly supply orders
Payroll for part-time staff
Obtain necessary permits for food truck locations
Owner/Wellness Coach
New Vision Nutrition
12.2018 - 05.2020
Owner/Operator of thriving Nutrition Club
Increase sales from $30k upon acquisition to $200k in 1st year
Conduct wellness evaluations
Provide health and wellness coaching
Perform marketing boosts utilizing social media platforms
Set monthly sales goals
Perform bookkeeping
Maintain required licensing
Human Resources Business Partner
Oklahoma City Public Schools
07.2017 - 11.2018
Responsible for providing multi-facet support to various teams within the Operations division encompassing 400+ employees including, but not limited to, recruitment and retention, employee recognition and compensation and benefits.
Strategically support these teams identifying talent and recruitment strategies in support of maximizing human capital to achieve performance goals.
Business partner to Operations and Transportation senior leadership, assisting with strategic planning to meet District and Department initiatives
Conduct new hire Onboarding sessions
Collaborate with Senior Leadership to develop and improve recruitment efforts to support the District
Accurately review credentials for external hires and internal transfers and promotions
Partner with HR staff to develop new training procedures for all roles within Human Resources
Generate and distribute multiple staffing reports utilizing various systems to report vacancies
Develop and maintain DOT and Non-DOT driver reports to ensure compliance with insurance policies and state requirements
Interpret Board Policies and Collective Bargaining Agreements to support employee development and disciplinary needs
Recruitment and retention for Operations, including Transportation, Security, Maintenance, Warehouse and Grounds
Responsible for completing employee investigations, to include drafting thorough investigation reports compliant with open record requests, including providing testimony in pre-disciplinary hearings
Provide counsel to senior leadership on employee relations
Conduct significant event counseling meetings
Build relationships with Union representatives, coordinating efforts to effectively promote positive behavior with employee
Human Resources Manager
Lowes Home Improvement Stores
10.2012 - 07.2017
Solely responsible for all facets of on-site human resources including, but not limited to, recruitment and retention, employee recognition, compensation development, benefits administration, policy and procedure development and implementation, employee relations, and project management.
Played an integral role in developing and implementing program to identify talent and strategies in support of maximizing human capital to achieve performance goals.
Led performance management processes, including contribution ratings, salary administration, promotions and performance improvements.
Manage the recruitment and hiring process for all levels of staff including Senior Management.
Assist managers in the planning for and assignment of staff, including projected vacancies, seasonal staffing and strategic planning to ensure staffing decisions did not exceed the payroll budget.
Analyze training and development needs for all levels of staff and facilitate weekly/monthly training sessions.
Team champion for Voice Team, providing direction and guidelines for the Voice Team Captain and committee to carry out activities/efforts essential in maintaining high employee engagement and morale.
Analyze current store level hiring processes, developing and implementing new procedures to ensure highly effective hiring and onboarding programs based on fluctuating business needs.
Support the recruitment of staff through strategic planning and implementation of recruitment plan to include job fairs and recruitment events.
Execute new hire and benefits orientations, helping new associates assimilate into the company culture, work at peak performance and increase employee engagement.
Develop and implement benefit orientation for new hires and provide strong support through annual open enrollment periods.
Provide counseling and assistance to managers on a broad range of HR issues, including performance improvement, training and development, employee relations and staffing needs.
Perform internal investigations related to employee issues and develop action plan for resolution and/or take appropriate correct actions.
Interpret company policies as needed to ensure compliance.
Lead weekly team meetings with middle and senior management.
Drive engagement efforts through team development and collaboration to improve overall organizational effectiveness.
Build long-term relationships with all relevant HR partners.
Actively promote and support the Open Door policy, resulting in reduction of Ethic Point calls and fostering trust with employees.
Participate in the unemployment process and hearings, providing accurate information to requesting authorities in timely manner.
Property Manager/Owner
Tinga Properties LLC
02.2004 - 08.2013
Owner/Operator of four multi-family residential units
Market available units and negotiate lease terms
Perform tenant screenings
Collect monthly rents due and handle late payments per lease contract
Maintain property by addressing tenant concerns, completing repairs or outsource contractors as needed
Abide by Tenant Landlord Act
File for eviction notices, when applicable, and proceed with eviction process, following Tenant and Landlord laws.
Research fair market rental fees.
Interim/Assistant HR Director
Midwest Regional Medical Center
04.2011 - 10.2012
Manage recruitment and hiring process for all levels of staff including off site clinics.
Manage human resource functions for physician clinic acquisitions, including employee health processes and associate onboarding.
Developed leadership training and created library for future reference and new leadership.
Team champion for Innovation in Action. Serve as contributing member of getting to great Associate and Communication teams.
Developed wage analysis and hiring process for all departments within facility, to include offsite clinics, to determine and maintain equity internally and externally.
Conduct market analysis between hospital and competitors to maintain equity.
Support the recruitment of staff through strategic planning and implementation of recruitment plan to include job fairs and recruitment events.
Provide counseling and assistance to managers on a broad range of HR issues, including performance improvement, training and development, employee relations and staffing needs.
Developed and implemented benefit orientation for new hires.
Counsel senior management on Human Resources issues.
Perform internal investigations related to employee issues and develop action plan for resolution and/or take appropriate correct actions.
Interpret company policies as needed to ensure compliance.
Lead bi-weekly team meetings to ensure team is meeting project deadlines.
HR Generalist/Workers' Compensation and Benefit Coordinator
Midwest Regional Medical Center
05.2007 - 04.2011
Provide employee counseling, corrective actions, and referrals to EAP services.
Conduct investigations based on employee grievances.
Manage day to day operations for hospital workers' compensation program.
Maintain OSHA compliance.
Contributing member of Environment of Care committee, reporting workers' compensation statistics and management training opportunities.
Implement annual safety trainings materials through NetLearning and annual Skills Fair.
Manage administration and compliance of benefit programs, including FMLA and educational assistance programs.
Development and implementation of application tracking process and procedures to ensure compliance with EEO/AA regulations.
Development and implementation of Lift Champion program to reduce patient handling injuries.
Education
Bachelor's degree - Organizational Management
Southern Nazarene University
Bethany, OK
12.2011
Skills
Interpersonal communication skills
Volunteer orientation and onboarding
Team Training
Relationship building
Recruitment planning
Cash handling
Community outreach
Training coordination
File and records management
Recruiting and training
Microsoft office
Regulatory compliance
Administrative management
Quickbooks
Timeline
Volunteer Coordinator
Nexus Animals
05.2025 - Current
Administrative Assistant/Bookkeeper
Nexus Animals
09.2024 - 05.2025
Teacher Assistant
ONSLOW COUNTY SCHOOLS
08.2023 - 11.2023
Operations Coordinator
Oklahoma City Public Schools
05.2023 - 07.2023
Patient Care Coordinator
Quest Diagnostics
04.2022 - 02.2023
Vegetation Technician
Craft Cannabis
05.2020 - 04.2021
Owner/Operator
Let's Taco Bout It
05.2020 - 01.2021
Owner/Wellness Coach
New Vision Nutrition
12.2018 - 05.2020
Human Resources Business Partner
Oklahoma City Public Schools
07.2017 - 11.2018
Human Resources Manager
Lowes Home Improvement Stores
10.2012 - 07.2017
Interim/Assistant HR Director
Midwest Regional Medical Center
04.2011 - 10.2012
HR Generalist/Workers' Compensation and Benefit Coordinator