Summary
Overview
Work History
Education
Skills
Timeline
background-images
JoDee Fuentes

JoDee Fuentes

Eloy,AZ

Summary

Dynamic professional with extensive experience at Trulieve, excelling in staff management and cash handling. Proven track record in enhancing operational efficiency and fostering team motivation. Adept at conflict resolution and strategic planning, driving community engagement and customer satisfaction through effective outreach initiatives. Committed to achieving organizational goals and cultivating strong relationships.

Overview

5
5
years of professional experience

Work History

Shift Supervisor

Trulieve
02.2025 - 06.2025
  • Supervised team operations to ensure compliance with safety protocols and company policies.
  • Trained new employees on standard procedures and operational best practices.
  • Monitored inventory levels, coordinating restocking efforts to maintain optimal supply.
  • Implemented process improvements, enhancing workflow efficiency for daily tasks.
  • Assisted in scheduling shifts and managing employee attendance records effectively.
  • Conducted regular performance evaluations to provide constructive feedback and support development.
  • Resolved customer inquiries and concerns, ensuring high levels of satisfaction and service quality.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
  • Responded to and resolved customer questions and concerns.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
  • Built relationships with customers and managed accounts to drive revenue and profit.
  • Cultivated professional working relationships with peers and supervisors.
  • Collaborated with other leaders and executives to direct workflow and support operations.

General Manager

Jimmy John's Gourmet Sandwiches
05.2020 - 12.2021
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.

Community Outreach Coordinator

Trulieve
06.2024 - 02.2025
  • Coordinated community events to enhance local engagement and participation.
  • Developed outreach materials to effectively communicate program initiatives and resources.
  • Assisted in identifying community needs through surveys and stakeholder feedback sessions.
  • Collaborated with local organizations to strengthen partnerships and resource sharing.
  • Organized volunteer recruitment efforts to support program activities and initiatives.
  • Participated in training sessions to improve outreach strategies and community engagement techniques.
  • Served as a liaison between the organization and key stakeholders, fostering trust through open communication and transparent decision-making processes.
  • Advocated for underrepresented populations within the community, ensuring their voices were heard when shaping organizational policies or planning new programs.
  • Strengthened relationships with community partners through regular communication and collaboration on joint initiatives.
  • Enhanced community engagement by developing and implementing targeted outreach programs.
  • Managed budgets for multiple projects, consistently adhering to financial constraints while achieving desired outcomes.
  • Built a robust network of professional contacts who could be leveraged for resource sharing or collaborative ventures in support of community outreach objectives.

Harvest Supervisor

Verano
06.2022 - 07.2024
  • Supervised daily harvest operations to ensure compliance with safety standards.
  • Trained team members on harvesting techniques and equipment usage.
  • Monitored crop quality and conducted inspections for optimal yield.
  • Coordinated scheduling of harvest activities to maximize efficiency.

Line Cook

Bent Prop Saloon
12.2021 - 07.2022
  • Prepared high-quality meals following standardized recipes and presentation guidelines.
  • Managed food inventory, ensuring freshness and reducing waste.
  • Collaborated with kitchen staff to maintain efficient workflow during peak hours.
  • Operated kitchen equipment, adhering to safety and sanitation protocols.

Education

High School Diploma - Gender Studies

Vista Grande High School
Casa Grande, AZ
05.2017

Skills

  • Cash handling
  • Employee training
  • Workplace safety
  • Staff management
  • Customer-oriented
  • Cash handling expertise
  • Staff motivation
  • Inventory control and record keeping
  • Safety awareness
  • Conflict resolution techniques
  • Schedule management
  • Strategic planning
  • Project management
  • Team leadership
  • Problem-solving

Timeline

Shift Supervisor

Trulieve
02.2025 - 06.2025

Community Outreach Coordinator

Trulieve
06.2024 - 02.2025

Harvest Supervisor

Verano
06.2022 - 07.2024

Line Cook

Bent Prop Saloon
12.2021 - 07.2022

General Manager

Jimmy John's Gourmet Sandwiches
05.2020 - 12.2021

High School Diploma - Gender Studies

Vista Grande High School

Similar Profiles

CREATE PROFILE