Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jodee Jones

Salem,IN

Summary

Results-driven professional in retail sales, known for high productivity and efficient task completion. Well-versed in customer service, inventory management, and sales strategy development. Excel at communication, problem-solving, and adaptability, ensuring exceptional customer experiences and team collaboration.

Overview

8
8
years of professional experience

Work History

Front End Associate

Wal-Mart Supercenter
Salem, IN
06.2024 - Current
  • Operated register for cash, check, and credit card transactions, maintaining accuracy.
  • Trained new front-end associates on checkout procedures and customer service best practices.
  • Assisted customers with self-checkout processes and troubleshooting any issues.

Customer Service Specialist

Hublar Pools and Outdoor Living
Sellersburg, IN
08.2023 - 05.2024
  • Promoted available products and services to customers during service, account management and order calls.
  • Assisted customers with making payments or establishing payment plans to bring accounts current.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.

Medical Assistant

IU Health Physicians - Podiatry
Bloomington, IN
11.2021 - 04.2023
  • Worked closely with diabetic patients, assessing, measuring, and fitting for approved therapeutic footwear and custom orthotics.
  • Documented notes during patient visits.
  • Participated in team meetings to improve workflows and contribute to improving patient population outcomes.

Store Manager

The Shoe Dept
Salem, IN
08.2017 - 11.2021
  • Overseen daily store operations, maintained high standards and conditions, and decreased inventory shrinkage by 82%.
  • Motivated the sales team to meet sales objectives by training and mentoring the staff.
  • Ensured customer needs were met, complaints were resolved, and service was quick and efficient.

Education

Associate of Science - Business Administration

Vincennes University
Vincennes, IN
05-1992

Skills

  • Self-motivated and highly organized individual
  • Adapt and learn new tasks quickly and efficiently
  • Strong interpersonal skills
  • Proficient in MS Office

Timeline

Front End Associate

Wal-Mart Supercenter
06.2024 - Current

Customer Service Specialist

Hublar Pools and Outdoor Living
08.2023 - 05.2024

Medical Assistant

IU Health Physicians - Podiatry
11.2021 - 04.2023

Store Manager

The Shoe Dept
08.2017 - 11.2021

Associate of Science - Business Administration

Vincennes University

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Jodee Jones